Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
OpenSearch Engineer
Company: IBM
Location: San Jose, US
Posted Dec 10, 2025
This job description highlights IBM's commitment to innovation in AI-powered cloud-native solutions, emphasizing opportunities for growth, collaboration with open-source projects, and expertise in software engineering. The role involves developing features for DataStax AI PaaS and contributing to OpenSearch projects, requiring strong technical skills in Java, distributed systems, and cloud technologies.
Delivery Consultant, CICS
Company: IBM
Location: Multiple Cities
Posted Dec 10, 2025
This text describes a role at IBM Technology Expert Labs emphasizing collaborative innovation, technical expertise, and career growth. It highlights world-class services, positive impact on clients, and a supportive learning culture. The position requires specialized knowledge of IBM Z systems, CICS, and zOS programming, while offering opportunities to solve complex challenges and advance professionally.
Package Consultant-SAP FIN CO
Company: IBM
Location: BANGALORE, IN
Posted Dec 10, 2025
This job description outlines a role in IBM Consulting focused on hybrid cloud and AI initiatives, requiring technical expertise in SAP systems and collaboration with global clients. Responsibilities include system configuration, defect resolution, and testing, with qualifications emphasizing SAP S4HANA experience and technical consulting skills.
Software Engineer II - HashiCorp Terraform
Company: IBM
Location: Multiple Cities
Posted Dec 10, 2025
This job description highlights opportunities to work on innovative cloud solutions with IBM's Terraform team, focusing on infrastructure management, customer outcomes, and professional growth. The role involves full-stack development, architectural decisions, and collaboration on cutting-edge technologies.
Application Developer-Oracle Cloud Reports
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 10, 2025
IBM Consulting offers career opportunities focused on client collaboration, innovation, and technical expertise. The role requires skills in Oracle Cloud reporting and problem-solving, with a culture emphasizing growth and creativity.
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Company: IBM
Location: BANGALORE, IN
Posted Dec 10, 2025
This text describes a career opportunity in IBM Consulting focusing on long-term client relationships and digital transformation through agile methodologies. It outlines responsibilities involving HR system management, complex transactions, and compliance with client standards. The role emphasizes collaboration, problem-solving, and technical expertise in SAP HRMS and MS Excel, while highlighting career growth and strategic partnerships within IBM's ecosystem.
Java Software Developer - Product Operations Lead for Red Hat build of Apache Camel (m/f/x)
Company: IBM
Location: Multiple Cities
Posted Dec 10, 2025
The role involves collaborating on AI-powered cloud-native solutions, customer-focused development, and technical expertise in Java and Apache Camel, with opportunities for growth and innovation.
Software Strategy and M&A Summer Intern - New York, NY
Company: IBM
Location: New York, US
Posted Dec 10, 2025
The Software Strategy and MampA intern will support growth initiatives, develop strategies, and collaborate with cross-functional teams. Key skills include data analysis, communication, and teamwork. The position is located in New York or Cambridge with mentorship opportunities.
Package Consultant-Oracle SCM Cloud
Company: IBM
Location: Pune, IN
Posted Dec 10, 2025
This role involves collaborating with global clients to solve complex business challenges using IBM's technologies, requiring expertise in Oracle Cloud and project management skills.
SAP ABAP Developer (HANA)
Company: IBM
Location: Multiple Cities
Posted Dec 10, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and technical expertise in SAP HANA development. It outlines role responsibilities, required skills, and professional growth opportunities within IBM's ecosystem.
Professional Services Sales Consultant (f/m/x)
Company: IBM
Location: Multiple Cities
Posted Dec 10, 2025
This job description highlights a career opportunity at IBM Software focusing on innovation, team collaboration, and professional growth. The role emphasizes transforming customer challenges into industry-leading solutions, with a strong emphasis on cloud-native AI technologies and global career opportunities. Responsibilities include sales pipeline management, customer engagement, and solution architecture, requiring expertise in technology sales and cross-functional collaboration.
Application Developer-Oracle Cloud Reporting
Company: IBM
Location: Hyderabad, IN
Posted Dec 10, 2025
The text describes a consultant role at IBM Consulting, emphasizing technical expertise, client collaboration, and innovation in delivering solutions. It outlines responsibilities such as developing user-centric solutions, managing risks, and ensuring timely delivery. Required qualifications include experience with Oracle technologies and cloud implementations, while preferred skills involve advanced technical training and integration expertise.