Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
F&A Delivery Manager
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
The text describes a leadership role at IBM's consulting delivery centers, emphasizing innovation, client satisfaction, and operational excellence. It outlines responsibilities including team management, service delivery, and strategic planning, while highlighting required expertise in financial processes and large-scale project management.
Quality Engineer-Automation
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This role involves working in IBM's delivery centers to deliver technical expertise and drive innovation through collaboration, training, and testing skills. Key responsibilities include team collaboration, technical training, and system integration.
Operations Buyer and Catalog Admin
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights an Operations Buyer role at IBM, emphasizing opportunities to lead in technology, solve complex problems, and collaborate with clients. Responsibilities include procurement operations, vendor management, communication skills, and ERP tools proficiency. The position requires 3+ years of procurement experience and a proactive attitude, with a focus on client-facing collaboration and audit readiness.
Back End Developer (Early career)
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
This job description highlights a backend developer role at IBM Systems focusing on software development for storage infrastructure. The position requires expertise in Python, Linux, and agile methodologies, while offering opportunities to innovate and collaborate with global teams on high-quality storage solutions.
Designer-Visual Design
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves working in IBM's delivery centers, focusing on design tasks, branding, and collaboration. Requirements include a bachelor's degree, design expertise, and proficiency in tools like Figma.
Application Developer-SAP UX
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
The text describes a Software Developer role at IBM Consulting, emphasizing collaboration with clients on hybrid cloud and AI projects, responsibilities including feature development and stakeholder collaboration, and requirements for technical expertise in SAP and BTP services.
Application Developer-Cloud FullStack
Company: IBM
Location: Hyderabad, IN
Posted Dec 09, 2025
This role offers opportunities to work globally with clients, lead innovative projects, and leverage advanced technologies for career growth.
Application Developer-Oracle Cloud Reporting
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
This text describes a consultant role at IBM Consulting, emphasizing technical expertise, client collaboration, and career development opportunities. It outlines responsibilities such as solving business problems, developing scalable solutions, and meeting client specifications. The job requires a bachelor's degree, Oracle experience, and preferred skills in cloud technologies and integration tools.
Security Specialist-Infrastructure Security
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving technical expertise in cloud engineering, system infrastructure, and CDN technologies. Responsibilities include optimizing technical infrastructure, analyzing data for decision-making, and managing system reliability. Requirements include a bachelor's degree, cloud platform experience, and strong analytical skills.
Application Architect-Salesforce
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and technical expertise in Salesforce implementation. It highlights opportunities for impactful work with strategic partners and industry-specific expertise in sectors like banking.
Product Manager
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
The text describes a Product Manager role at IBM focused on leading observability for generative AI technologies. It highlights opportunities for innovation, collaboration with cross-functional teams, and requirements including expertise in AI monitoring tools, cloud-native systems, and agile practices. The role emphasizes driving product growth and staying ahead of industry trends in AI observability.
Associate Quality Engineer-Automation
Company: IBM
Location: BANGKOK, TH
Posted Dec 09, 2025
This job description highlights opportunities for career growth in IBM Consulting, emphasizing collaboration with global clients, impact on hybrid cloud and AI initiatives, and professional development. It outlines responsibilities as a Quality Engineer, required skills in software testing and cloud computing, and preferred experience with testing tools and data analysis.