Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Back-end Developer
Company: IBM
Location: RESEARCH TRIANGLE PARK, US
Posted Dec 09, 2025
IBM seeks a motivated Software Engineer with SQL and Python skills to contribute to innovative infrastructure projects in a collaborative environment. The role emphasizes growth, innovation, and cross-functional teamwork to deliver scalable solutions for clients.
Senior Software Development Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The role involves collaborating in agile environments, designing technical solutions, and solving complex problems with expertise in microservices and AI. It emphasizes leadership, innovation, and delivering value through scalable software systems.
Business Analyst-ADM
Company: IBM
Location: Navi Mumbai, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting's delivery centers, focusing on technical expertise, innovation, and collaboration. Responsibilities include teamwork, training, communication, and acting as a liaison between business and tech teams. Requirements include a bachelor's degree, technical experience in asset management, and preferred master's degree with strong documentation skills.
Openshift Architect
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job posting seeks a Cloud Infrastructure Architect with expertise in Red Hat OpenShift, Kubernetes, and hybrid cloud platforms. The role involves designing scalable infrastructure solutions, collaborating with DevOps teams, and ensuring security across cloud environments. Requirements include 5+ years of experience, proficiency in cloud platforms, and knowledge of MAS components. The position offers opportunities to lead transformative initiatives in IBM Consulting Client Innovation Centers.
Procurement Sourcing Professional-Korean Bilingual
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 09, 2025
IBM emphasizes career growth and innovation in procurement roles, highlighting responsibilities like sourcing, cost optimization, and cross-functional collaboration. The role requires expertise in Korean, AI, and data analysis, with a focus on strategic partnerships and process improvements.
Advisory Software Engineer
Company: IBM
Location: Krakow, PL
Posted Dec 09, 2025
This text promotes IBM's software engineering opportunities, emphasizing innovation, career growth, and cutting-edge AI technologies. It highlights roles in developing enterprise-level solutions, working with advanced tools, and contributing to transformative projects within a supportive team environment.
Package Consultant - SAP HANA Basis
Company: IBM
Location: Giza, EG
Posted Dec 09, 2025
This job description outlines an SAP Basis consultant role at IBM, focusing on SAP system management, security strategies, and collaboration with clients to ensure successful implementation and compliance.
Senior Software Engineer - HashiCorp Terraform Stacks
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights opportunities to work on innovative cloud-native solutions, collaborate with global teams, and contribute to open-source projects. The role emphasizes career growth, technical expertise in Terraform and Go, and impactful contributions to the infrastructure-as-code community.
Project Manager SAP
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text highlights IBM Consulting's focus on global client collaboration, innovation in hybrid cloud and AI, professional growth opportunities, and impactful project management roles with strong technical and leadership requirements.
Senior Content Designer
Company: IBM
Location: Austin, US
Posted Dec 09, 2025
This text promotes an IBM Software career opportunity emphasizing innovation, global growth, and collaborative design work. It highlights roles in creating AI-powered solutions, user-centric content experiences, and cross-functional teamwork to deliver exceptional customer outcomes.
Software Engineer - DBaaS Serverless
Company: IBM
Location: San Jose, US
Posted Dec 09, 2025
This job description highlights opportunities to work on innovative cloud-native solutions, collaborate in a diverse team, and contribute to impactful projects. The role requires expertise in cloud infrastructure and Kubernetes while emphasizing growth, innovation, and customer-centric outcomes.
Brand Sales specialist
Company: IBM
Location: SYDNEY, AU
Posted Dec 09, 2025
IBM's AI and data platform enables organizations to leverage data across hybrid environments, creating value through trust and innovation. The role involves driving platform adoption, building client relationships, and collaborating on solutions that align with business goals.