Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
VPC Backend Team Lead (Java)
Company: IBM
Location: Bucharest, RO
Posted Dec 09, 2025
This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities to work with cutting-edge technologies. It highlights responsibilities like problem-solving, stakeholder engagement, and technical expertise in Java, AWS, and agile methodologies.
SWIFT Products Technical Specialist with PayPlus & IGTPlus
Company: IBM
Location: Bucharest, RO
Posted Dec 09, 2025
This job description outlines a SWIFT Products Technical Specialist role at IBM, requiring expertise in banking payment domains, SWIFT technologies, and specific tools like Finastra products. The position emphasizes technical skills, project leadership, and experience with systems such as HSM and SQL databases.
Package Consultant-SAP SCM SD
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, career growth opportunities, and the role of a SAP Consultant in delivering high-quality solutions. It highlights a supportive culture, technical expertise, and professional development prospects.
SAP SD Lead | Projeto SAP S/4HANA
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with clients, professional growth opportunities, and technical expertise in SAP implementations. It highlights a supportive work environment with global delivery centers and emphasizes curiosity, innovation, and long-term career development.
[Semiconductors] Research Tokyo Student Intern（TRL)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Research offers internships in semiconductor technology with competitive salaries and global collaboration opportunities. The role involves working on cutting-edge projects with teams in Japan and the US, requiring advanced degrees and technical expertise.
Workday Payroll Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job involves configuring Workday Payroll, integrating systems, and ensuring compliance. Requirements include a bachelor's degree and 5-7 years of payroll experience.
Senior Customer Success Engineer
Company: IBM
Location: Seoul, KR
Posted Dec 09, 2025
This job description highlights a career at IBM Software focusing on customer success engineering, technical expertise, and cloud solutions. The role involves supporting customers with HashiCorp tools, driving adoption, and ensuring efficient cloud implementations. Requirements include technical proficiency, bilingual skills, and experience with DevOps tools.
Application Developer-Cloud FullStack
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a career in IBM Consulting focused on cloud and AI innovation, emphasizing collaboration with global clients, technical expertise in cloud applications, and professional development opportunities through strategic partnerships and technology platforms.
Spark Cluster Admin
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a role in IBM's Technology Expert Labs focusing on Spark cluster administration and data platform development. It emphasizes collaboration, career growth, and technical expertise in technologies like Apache Spark, Iceberg, and OpenShift. The position offers opportunities for impactful work and professional advancement within a supportive culture.
SAP S/4HANA Infrastructure Lead (BASIS)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The job description outlines a role in IBM Consulting focusing on SAP S4HANA infrastructure, emphasizing collaboration, innovation, and technical expertise. It highlights career growth opportunities and required qualifications for senior-level positions involving cloud and on-premise SAP implementations.
Treasury Settlements Trade Officer
Company: IBM
Location: Dublin, IE
Posted Dec 09, 2025
This job description outlines the role of a Settlements Trade Officer in IBM's Treasury Centre, detailing responsibilities such as financial transaction management, process optimization, bank account reconciliation, and compliance. It specifies required skills, technical expertise, and collaboration with global teams.