Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Data Scientist - Generative AI
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on designing and implementing Generative AI solutions, emphasizing collaboration with clients, technical expertise in hybrid cloud and AI, and long-term career growth opportunities. The role requires experience in AI architecture, stakeholder management, and technical stacks like AWS, Azure, and WatsonX, while promoting innovation and impactful client outcomes.
Process Functional Consultant and Solution Architect - SAP Master Data Governance
Company: IBM
Location: Riyadh, SA
Posted Dec 09, 2025
This text describes a senior-level SAP Master Data Governance role with opportunities to lead complex projects, collaborate with global clients, and leverage IBM's technology platforms. It emphasizes technical expertise, leadership skills, and career growth in a strategic consulting environment.
Transition Manager
Company: IBM
Location: New York, US
Posted Dec 09, 2025
This role involves leading global transition projects, collaborating with clients on hybrid cloud and AI initiatives, and managing complex transitions with strong communication and technical expertise.
Industry Consultant - Industrial Services
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a role in consulting for manufacturing clients, leveraging advanced technologies and collaboration. IBM offers career growth and innovation opportunities through its culture of supporting diverse expertise and global client engagement.
Product Owner with technical background (f/m/x)
Company: IBM
Location: Guemligen, CH
Posted Dec 09, 2025
This text describes a technical consulting role at IBM with opportunities for career growth, collaboration with global clients, and technical expertise in areas like Java, Angular, and SAFe methodology. It highlights benefits such as training, certification programs, and work on innovative projects involving Swiss social insurance systems.
SAP S/4HANA HCM Senior Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on collaboration, innovation, and impactful client solutions. It highlights opportunities to work with industry leaders, leverage technology platforms, and drive growth through strategic partnerships and technical expertise.
Software Developer Intern 2026: SVL
Company: IBM
Location: San Jose, US
Posted Dec 09, 2025
This internship offers hands-on experience with real-world projects, mentorship from experienced engineers, and a clear path to full-time roles at IBM. It emphasizes collaborative learning, innovation, and professional growth through networking opportunities and access to premium resources.
Talent Acquisiton Recruiter キャリア採用担当
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 09, 2025
This job posting highlights opportunities to shape IBM's future through talent acquisition, collaboration with global teams, and innovative recruitment approaches. The role requires Japanese and English proficiency, with responsibilities spanning candidate sourcing, hiring manager coordination, and strategic recruitment planning.
Client Service Manager
Company: IBM
Location: Bogota, CO
Posted Dec 09, 2025
The text outlines a technology leadership role requiring strategic planning, AI adoption, team coordination, and vendor management, with emphasis on innovation and operational efficiency.
Entry Level Signal and Power Integrity/System Hardware Developer Engineer
Company: IBM
Location: ROCHESTER, US
Posted Dec 09, 2025
IBM is seeking an entry-level Signal and Power Integrity Hardware Development Engineer to contribute to high-speed serial channel analysis, power domain analysis, and chip packaging integration for Mainframe and Quantum systems. The role involves collaboration with IBM Research, lab validation, and Agile practices, requiring engineering expertise and problem-solving skills.
SAP EAM Data Governance Package Consultant Lead
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines an SAP consultant role at IBM requiring expertise in Plant Maintenance, leadership skills, and technical knowledge. It emphasizes experience with SAP modules, project management, and data governance.
デザインアンドコンストラクション（D&C)・プログラムマネージャー
Company: IBM
Location: Tokyo, JP
Posted Dec 09, 2025
This job description outlines a role managing DampC projects across regions, ensuring compliance with LEED and WELL standards, overseeing budget management, stakeholder communication, and risk mitigation while requiring 15+ years of experience in facility management and bilingual skills.