Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
SAP Defense & Security lead Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job posting seeks an SAP Defense & Security Lead Consultant with expertise in implementing SAP solutions for defense and security clients. The role involves requirement analysis, solution design, project management, testing, bug resolution, training, and stakeholder management. Requirements include a NATO passport, security clearance, SAP IS DampS experience, ABAP skills, and cybersecurity knowledge.
Package Consultant-SAP Application Extensions
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a developer role at IBM Consulting, requiring expertise in ABAP, HANA, and SAP technologies. Responsibilities include designing systems, integrating software, and delivering technical solutions to clients. Educational requirements include a bachelor's degree with preferred master's, and significant experience in specific technical areas.
Sr Managing Consultant - Cybersecurity Services
Company: IBM
Location: Singapore, SG
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on cybersecurity, cloud security, and client collaboration. It emphasizes technical expertise, career growth, and working with global clients to enhance cyber resilience through innovative solutions and compliance frameworks.
Data Engineer-Data Warehouse
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
This job description outlines a Data Engineer role at IBM, involving data analysis, innovation, and collaboration in technical projects. Responsibilities include working with diverse teams, using advanced tools, and contributing to data-driven solutions in a dynamic Agile environment.
Application Developer-SAP ABAP HANA
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients on hybrid cloud and AI initiatives, technical expertise in SAP HANA and ABAP development, and opportunities for continuous learning. It outlines responsibilities, required education, and technical skills needed for the position.
Workday HCM Functional Consultant (f/m/x)
Company: IBM
Location: Zurich, CH
Posted Dec 09, 2025
This job description highlights a role at IBM Consulting offering career growth, technical expertise, and collaboration with innovative companies. It emphasizes opportunities for professional development, cross-functional teamwork, and working with cutting-edge technologies. The position requires Workday functional expertise and offers benefits like training, certifications, and global project involvement.
Sales Development Representative South Europe
Company: IBM
Location: MADRID, ES
Posted Dec 09, 2025
This job description highlights opportunities to contribute to IBM's cloud solutions, collaborate with teams, and grow within a supportive environment. It emphasizes career development, technical expertise, and a focus on customer success through innovative technologies.
Associate Business Transformation Consultant Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Consulting's internship offers professional growth, collaboration with clients, and skill development through diverse projects and mentorship.
Sales Solution Leader Oracle Cloud Infrastructure (OCI), KSA
Company: IBM
Location: Riyadh, SA
Posted Dec 09, 2025
The text describes a senior technical role focusing on Oracle Cloud Infrastructure solutions, emphasizing collaboration with clients, innovation, and leadership in solving complex challenges. It highlights required expertise, responsibilities, and opportunities for impactful work in emerging technologies.
Application Developer - IT Service Management
Company: IBM
Location: Calgary, CA
Posted Dec 09, 2025
This role involves collaborating with clients on IBM technology solutions, emphasizing technical expertise and agile methodologies. It requires ServiceNow experience and leadership skills, offering opportunities to innovate and solve business challenges through strategic partnerships.
Senior Java Engineer
Company: IBM
Location: Cheltenham, GB
Posted Dec 09, 2025
This job description highlights opportunities to work on innovative projects, collaborate with global clients, and contribute to hybrid cloud and AI advancements. It emphasizes career growth, technical expertise, and a supportive work environment with agile methodologies and cross-functional teamwork.
Brand Technical Specialist (Sales Engineer) - Infrastructure Automation - HashiCorp
Company: IBM
Location: Tokyo, JP
Posted Dec 09, 2025
The role involves providing industry-leading solutions to address cloud security and compliance challenges, fostering professional growth through collaborative environments and technical expertise. It emphasizes career advancement, client trust-building, and strategic problem-solving with IBM's technologies.