Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Especialista em Automação de Redes - Command Center
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a role at IBM Consulting's Client Innovation Centers, focusing on network automation, collaboration with global teams, and technical expertise. It highlights opportunities for innovation, career growth, and working with cutting-edge technologies.
Senior Managing Consultant - Enterprise Strategy
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text promotes IBM Consulting's career opportunities, emphasizing collaboration with global clients, innovation in AI and hybrid cloud solutions, and professional growth through strategic projects and industry expertise.
Oracle Cloud Projects & Grants (PPM) Lead
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a job role in IBM Consulting focused on Oracle ERP Cloud project management, requiring expertise in hybrid cloud and AI solutions. It outlines responsibilities like configuring systems, conducting gap analysis, and leading client workshops, while emphasizing collaboration with global clients and adherence to project timelines.
Quality Engineer
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
IBM seeks QA Engineers to enhance Data & AI products through software development and testing. The role involves creating automated tests, collaborating with teams, and ensuring high-quality solutions for global clients.
Associate Package Consultants Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text promotes IBM Consulting internships as opportunities for professional growth, innovation, and impactful career development through collaborative projects and mentorship programs.
System Services Representative - Nashville
Company: IBM
Location: No City, US
Posted Dec 09, 2025
This job posting describes a Systems Services Representative role in Nashville TN, requiring onsite installation/maintenance of IBM systems, technical education, and field-based travel. It outlines responsibilities, education requirements, and problem-solving skills needed for the position.
Product Manager
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
Turbonomic's automation platform helps IT organizations improve efficiency by ensuring optimal resource allocation and policy compliance. The company seeks product managers with expertise in cloud and DevOps to drive innovation and meet stakeholder needs through strategic execution and data-driven decisions.
Product Manager – ESG Data Platform
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job posting outlines a Product Manager role at Envizi focused on ESG data platform development. The position requires 10+ years of technical product management experience, expertise in data tools like PowerBI and SQL, and knowledge of ESG frameworks. Responsibilities include product lifecycle management, cross-functional collaboration, and delivering scalable solutions for sustainability reporting.
Quality Engineer-Performance & Resilience Management
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving innovation, technical expertise, and career growth opportunities. Responsibilities include system design, team leadership, and collaboration on enterprise systems. Requirements include a bachelor's degree, testing experience, and preferred skills in performance testing tools.
Package Specialist-Oracle Data Integration
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This job description outlines a consultant role at IBM Consulting, emphasizing collaboration with clients to develop innovative solutions, technical expertise in specific tools, and opportunities for professional growth through training and mentorship.
Customer Success Manager - Intern
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a Customer Success Manager role at IBM focused on helping clients maximize value from IBM products, collaborating with transformative enterprises, and driving technological adoption through technical expertise and consultative skills. The position emphasizes career growth, impactful work, and a supportive team environment.
General Accounting - Subject Matter Expert
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This text describes a job role at IBM's Consulting Client Innovation Centers, outlining responsibilities for a Processing Lead position. It details daily tasks related to financial processes, system maintenance, and team leadership, along with required qualifications such as a bachelor's degree in accounting or finance and experience in accounting principles. The role emphasizes accuracy, compliance, and continuous improvement in a dynamic work environment.