Exceptional Customer Experience Jobs
1,761,976 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
AI Research Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
This text describes a job opportunity at IBM's Granite Feedback Team, emphasizing collaboration on Gen AI use cases, technical expertise in software development and machine learning, and the role's impact on advancing AI for science and decision optimization. It highlights required skills, preferred qualifications, and the importance of innovation and communication in the position.
Product Owner-Salesforce Sales Cloud,Service Cloud and Certinia
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
This job description outlines a Product Owner role focused on evolving Salesforce CRM and Certinia platforms to drive business transformation and enhance seller experiences. The position requires collaboration with cross-functional teams, strategic roadmap development, and expertise in agile methodologies. Key qualifications include 5+ years of experience in enterprise CRM environments and proficiency with Salesforce modules.
IBM Concert - Workflow Developer
Company: IBM
Location: Kochi, IN
Posted Dec 08, 2025
This role involves leading workflow development, collaborating with cross-functional teams, and leveraging technical expertise in Python and Ansible to create innovative solutions. The position emphasizes growth opportunities, professional development, and contributing to cutting-edge AI-powered cloud-native software for global customers.
Finance Business Analyst Intern - 2026
Company: IBM
Location: Multiple Cities
Posted Dec 08, 2025
IBM focuses on leveraging technology to enhance industries through innovation. The role involves financial analysis, stakeholder collaboration, and data-driven insights to support business decisions.
Principal Engineer - HashiCorp Core Data
Company: IBM
Location: Multiple Cities
Posted Dec 08, 2025
This job description highlights a Principal Engineer role at IBM focusing on innovative cloud solutions, technical leadership, and strategic initiatives. The position emphasizes collaboration between IBM and HashiCorp, requiring expertise in distributed systems and a commitment to engineering excellence. It offers opportunities to shape technical direction and drive impactful projects.
Package Consultant-SAP FIN FI
Company: IBM
Location: Ahmedabad, IN
Posted Dec 08, 2025
This role involves collaborating with clients on SAP FI implementation, leading projects, and ensuring technical expertise. Requirements include 12 years of SAP experience and strong problem-solving skills.
Package Consultant-SAP HANA SCM SD
Company: IBM
Location: Pune, IN
Posted Dec 08, 2025
This text describes a career opportunity at IBM Consulting, emphasizing collaboration with global clients, technical expertise in hybrid cloud and AI, and responsibilities involving SAP implementation and project leadership. It highlights the role's focus on innovation, client impact, and professional growth through strategic partnerships and technology platforms.
Sales / Business Development Manager - IBM Academic Program
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
IBM seeks a Sales Business Development Manager to drive growth of their Academic Program in India, requiring strategic planning, partner engagement, university relationships, and market analysis. The role emphasizes innovation, collaboration, and achieving sales targets in the EdTech sector.
Tech Lead / Architect Software Developer
Company: IBM
Location: Kochi, IN
Posted Dec 08, 2025
This job description outlines a Lead Architect Infrastructure Developer role focusing on cloud platforms, automation, and SaaS ecosystems. The position requires expertise in scalable infrastructure solutions, backend development with Python/Go, API design, and DevOps practices. Key responsibilities include collaboration across teams, deployment strategies, and monitoring tools like Prometheus and Grafana.
Senior Solutions Engineer
Company: IBM
Location: AUCKLAND, NZ
Posted Dec 08, 2025
This job description highlights opportunities to contribute to IBM's cloud solutions, work with HashiCorp tools, and collaborate on enterprise-grade infrastructure. It emphasizes technical expertise, customer engagement, and cross-functional teamwork in a dynamic environment.
Data Engineer-Data Platforms
Company: IBM
Location: Mumbai, IN
Posted Dec 08, 2025
The role involves developing customized systems for IBM clients, requiring a bachelor's degree and Python/Spark expertise, with opportunities for global impact and career growth.
Application Developer-Azure Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
This role involves leading teams to innovate with clients using IBM's technology, focusing on strategic solutions and collaboration. The position emphasizes career growth, partnership excellence, and resource optimization within IBM's ecosystem.