Exceptional Customer Experience Jobs
1,762,548 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Staff Data Scientist
Company: Platform Science
Location: USA
Posted Dec 07, 2025
Platform Science is an open IoT platform founded in 2015 that partners with fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry. They are seeking a Staff Data Scientist to process large amounts of raw data into strategic insights and lead the evaluation, design, and implementation of machine learning models and statistical analyses to support key business objectives.
Sr Manager - Solutions Engineering
Company: Twilio
Location: Singapore
Posted Dec 07, 2025
Twilio is seeking a Sr Manager of Solutions Engineering to lead a team in their Communications business. The role involves partnering with sales, cross-functional collaboration, building programs, attracting and developing talent, and leading technical strategy. The ideal candidate has 7+ years of SaaS/CPaaS experience, 3+ years of leadership, and strong communication skills.
Senior Platform Engineer - ML Data Systems
Company: Khan Academy
Location: USA
Posted Dec 07, 2025
Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer high-quality learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. The company values diversity, equity, inclusion, and belonging, and is committed to improving learning outcomes for students worldwide, especially those in historically under-resourced communities. They are looking for an ML Data Engineer to evolve their evaluation dataset tools to meet the growing platform needs of AI-based tutoring.
Senior/Staff Content Designer
Company: Grow Therapy
Location: USA
Posted Dec 07, 2025
The job posting is for a Senior Staff Content Designer role at Grow Therapy. The role involves crafting clear, inclusive, and trustworthy product experiences across client and provider products. The ideal candidate will have 6+ years of content design/UX writing experience, a strong portfolio, and expertise in UX writing, content strategy, and systems thinking. The role requires collaboration with cross-functional teams, including product design, research, and operations, to define messaging, craft value propositions, and shape content systems. The position offers a competitive base compensation and can be hybrid or fully remote.
Senior Software Engineer - Fullstack
Company: Webflow
Location: Argentina
Posted Dec 07, 2025
Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They are expanding their engineering team in Argentina to work on new products and features. The role is for a Senior Software Engineer Fullstack to design and implement scalable backend services and APIs using technologies like Node.js, TypeScript, MongoDB, and AWS.
Principal Software Engineer - Payroll
Company: Gusto, Inc.
Location: USA
Posted Dec 07, 2025
The role is for a Principal Engineer to lead the development of Gusto's flagship Payroll product. The position involves designing, building, and scaling backend systems, collaborating with cross-functional teams, and mentoring engineers. The ideal candidate has 15+ years of experience, expertise in building resilient systems, and a collaborative mindset.
Senior Frontend Web Engineer - Compliance Engineer
Company: Reddit
Location: USA
Posted Dec 07, 2025
Reddit is a platform that brings community and belonging to people worldwide through various interest-based communities. The company is launching a Compliance Engineering team to ensure their platforms meet evolving regulatory requirements and maintain trust. The role involves shaping the future of Reddit, partnering with teams, and leading initiatives critical to the business and platform integrity.
Lead AI Engineer
Company: Upwork
Location: USA
Posted Dec 07, 2025
Upwork is a global work marketplace connecting businesses with skilled independent talent. The company offers AI-powered solutions and enables companies to scale, innovate, and build agile teams. The job description is for a Lead AI Engineer position on the Data Platform & Services team, focusing on building AI-powered systems for data engineering, analytics, and product evolution.
Senior Software Engineer - Developer Tools, Poe
Company: Quora
Location: USA
Posted Dec 07, 2025
Quora seeks engineers to join their remote team, focusing on Poe's AI platform. The role involves building tools for developers, with a culture of collaboration and innovation. Benefits include competitive pay, remote work, and equity.
Senior/ Staff ML Engineer - Recommendations Systems
Company: Grow Therapy
Location: USA
Posted Dec 07, 2025
The company is seeking a machine learning engineer with experience in search and personalization to design, develop, and deploy a scalable search ranking algorithm. The role involves collaborating with data scientists, implementing machine learning models, and working cross-functionally with various teams.
Software Engineer - Lua
Company: Vercel
Location: USA
Posted Dec 07, 2025
The role involves scaling CDN services, collaborating with teams, and optimizing performance. Requirements include Lua expertise and HTTP knowledge. Benefits include competitive pay, healthcare, and flexible work arrangements.
QA Engineer II
Company: Outliant
Location: Philippines
Posted Dec 07, 2025
Ignite Visibility, an award-winning digital marketing agency, seeks a QA Engineer II to contribute to innovative projects. The role involves testing strategies, automation, and collaboration in a dynamic environment with competitive benefits.