Exceptional Customer Experience Jobs
1,762,548 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
AI Solutions Director
Company: Nearform
Location: Ireland
Posted Dec 05, 2025
Nearform is seeking an AI Solutions Director to lead the development of AI-enabled solutions for enterprise clients. The role involves strategic partnering, client insight, presales leadership, solution design, delivery alignment, storytelling, and practice growth. The ideal candidate should have 12+ years of experience in software engineering and technical leadership, hands-on experience with AI technologies, and strong communication skills.
Senior Software Engineer
Company: Cloudbeds
Location: Remote
Posted Dec 05, 2025
The job posting is for a Senior Software Engineer position at Cloudbeds, a company on a mission to power every property in the world. The role involves designing and delivering core features for customers, working with the Product team and other engineers to deliver high-scale, performant features rapidly. The ideal candidate should have experience with PHP or Java, relational databases, event-driven microservices, REST APIs, and secure software engineering concerns. The company values teamwork, time management, and data-driven decision-making.
Sourcing & Production Specialist | Chinese Speaking
Company: Trafilea
Location: USA
Posted Dec 05, 2025
Trafilea is a dynamic and innovative tech e-commerce group operating multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They focus on using data-driven strategies to scale their businesses and have their own online community promoting body positivity. Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth. They are looking for a Sourcing & Production Specialist to strengthen vendor partnerships, streamline production terms, and drive operational excellence across apparel categories.
Senior Product Designer - Benefits
Company: Gusto, Inc.
Location: Canada
Posted Dec 05, 2025
Gusto is hiring a Senior Product Designer to design agentic benefits experiences using AI. The role involves shaping AI-powered experiences, partnering with cross-functional teams, and leading design across multiple surfaces. Gusto is an AInative company focused on creating intelligent, human-centered experiences for small businesses.
AI Architect
Company: Daxko
Location: Remote
Posted Dec 05, 2025
Daxko is a company that focuses on powering wellness to improve lives by providing solutions for health and wellness facilities. They are seeking an AI Architect to define their vision, lead architectural strategy, and integrate AI into their products and platforms. The role involves setting the companywide AI architecture blueprint, establishing best practices, driving strategy, enabling reusability, collaborating with cross-functional teams, championing governance, innovating, educating, and representing the company externally.
Senior Machine Learning Engineer (R&D)
Company: Red Cell Partners
Location: Remote
Posted Dec 05, 2025
The role is for a self-starting Full Stack ML Engineer to join a venture studio engineering team. The position involves rapidly prototyping and developing tools, visualizations, and products to empower researchers and entrepreneurs to build AI-driven startups. The ideal candidate should have deep expertise in machine learning, proficiency across the full stack, and the ability to work independently in a fast-paced environment.
Director of Operations
Company: Ueni Ltd
Location: Remote
Posted Dec 05, 2025
UENI is a company that provides done-for-you website building and digital marketing services to small businesses worldwide. They are seeking a hands-on Director of Operations to lead and scale their service delivery, focusing on operational efficiency, process improvements, and customer experience. The role requires experience in leading operations in a tech-enabled services or SaaS environment, managing fulfillment and customer-facing teams, and driving implementation of new tools and automation.
Senior Full-Stack Engineer
Company: Red Cell Partners
Location: Remote
Posted Dec 05, 2025
The role is for a Red Cell FullStack Software Engineer to design and develop the founding codebase for early-stage incubation companies. The role involves collaborating with cross-functional teams, building rapid prototypes, designing robust application frontends, and maintaining websites using Webflow and WordPress. The ideal candidate has 5+ years of full-stack experience, knowledge of frontend technologies, cloud-based solutions, and database systems.
Senior Software Engineer (Backend)
Company: Canonical
Location: Remote
Posted Dec 05, 2025
Canonical seeks a Senior Staff Lead Engineer to shape open-source collaboration. The role involves architecting systems, mentoring teams, and traveling globally. Benefits include remote work, learning budgets, and competitive compensation.
Sr. Fullstack Engineer II - Khan Kids
Company: Khan Academy
Location: USA
Posted Dec 05, 2025
Khan Academy seeks a Senior Software Engineer to build educational tools, offering competitive salaries, remote flexibility, and a mission-driven environment. The role involves fullstack development for educational platforms with opportunities to impact global learning.
Enterprise Project Manager
Company: Canonical
Location: Remote
Posted Dec 05, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is founder-led, profitable, and growing, with a globally distributed team that meets in person a few times a year. Canonical is hiring an Enterprise Project Manager to ensure project success through owning, driving, communicating, and engaging stakeholders while managing risks.
Account Executive - Startups
Company: Mercury
Location: Remote
Posted Dec 05, 2025
Mercury is a fintech company that has been growing its customer base and expanding into new segments like eCommerce and marketing agencies. They are looking for a thoughtful and driven Account Executive to help founders and business owners discover and thrive with Mercury's financial tools. The role involves owning the end-to-end sales process, partnering with the SDR team, identifying new lead sources, converting signups into long-term champions, managing high-velocity sales cycles, collaborating with the Relationship Management team, working cross-functionally with the Partnerships team, and translating customer feedback into product development insights.