Exceptional Customer Experience Jobs

1,762,548 open positions · Updated daily

Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.

Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.

Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.

Cybersecurity Architect

Company: Guidehouse

Location: Remote

Posted Dec 05, 2025

The job posting is for a Cybersecurity Architect position at Guidehouse. The role involves designing and implementing secure solutions across modern infrastructure, collaborating with teams, and ensuring compliance with security standards. The position requires a bachelor's degree, 5+ years of experience, and relevant certifications. Guidehouse offers a comprehensive benefits package and a competitive salary range.

Front End Software Engineer

Company: Tillster, Inc.

Location: Remote

Posted Dec 05, 2025

Tillster is a global leader in digital ordering and customer engagement solutions, offering a scalable platform for multiunit restaurants. They are seeking a Front End Software Engineer with Angular experience to develop and maintain a web-based ordering and payments system. The role involves collaborating with cross-functional teams and ensuring accessibility and responsiveness across devices.

Sales Manager

Company: Jacq Bennett Consulting

Location: Remote

Posted Dec 05, 2025

Rivet Education is seeking a strategic and entrepreneurial Sales Manager to lead the growth of their products and services in the K12 market. The role involves selling the Instructional Materials Implementation Dashboard, consulting services, and other products to school districts and state education leaders. The ideal candidate will have experience working with high-quality instructional materials in education leadership roles and a proven ability to translate educational needs into solutions.

AI Social Content Creator (ADHD)

Company: Inflow

Location: Remote

Posted Dec 05, 2025

Inflow is an ADHD management app that provides expert-led learning, practical tools, and community support to help people with ADHD thrive. The company is ambitious, values logic and honesty, and is looking for a creative AI-native content creator based in Spain or Portugal to scale impactful ADHD content across social media platforms.

Sr. Technical Success Architect

Company: Platform Science

Location: Remote

Posted Dec 05, 2025

Platform Science is an open IoT platform that partners with fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry. They are seeking a Senior Technical Success Architect who will serve as a technical champion and strategic compliance advisor for customers, working closely with Customer Success and Account Management teams. The role requires 7+ years of experience in SaaS, subject matter expertise in regulatory and technical areas, and strong communication and stakeholder management skills.

Product Marketing Manager

Company: Fyorin

Location: Remote

Posted Dec 05, 2025

Fyorin is a financial operations and treasury management platform for international digital businesses. They are seeking a Product Marketing Manager to develop and execute marketing strategies, conduct market research, create buyer personas, and build relationships with industry influencers. The role offers opportunities for growth, a dynamic startup culture, and a supportive international team.

Data Scientist

Company: Intelligems

Location: Remote

Posted Dec 05, 2025

Intelligems is a profit growth platform for ecommerce businesses, providing AB testing and personalization tools. They have strong traction with 2000+ brands and $10B+ in transaction data. The company is seeking a Data Scientist to develop machine learning models for real-time decision making and actionable insights.

Patient Follow-Up Call Specialist

Company: ModernMD Urgent Care

Location: Remote

Posted Dec 05, 2025

ModernMD seeks a bilingual Patient FollowUp Call Specialist for remote work, offering flexibility and a supportive team environment to ensure patient satisfaction and continuity of care.

Customer Support Specialist

Company: Intelligems

Location: Remote

Posted Dec 05, 2025

Intelligems is a profit optimization platform for ecommerce businesses, helping them succeed by finding extra profit through AB testing and personalization tools. The company is backed by top investors and is seeking a Customer Support Specialist to join their high-performing team.

Fractional CFO

Company: Alta Advisors

Location: Remote

Posted Dec 05, 2025

Alta Advisors is a boutique strategic finance and accounting firm supporting ambitious venture-backed startups in deeptech, hardtech, and applied AI. They are hiring an experienced Fractional CFO to lead financial strategy, operations, fundraising, and reporting for their growing roster of clients. The role offers high-impact leadership, support from a high-caliber team, and significant earning potential.

Marketing and Communications (SaaS) Working Student

Company: akirolabs

Location: Remote

Posted Dec 05, 2025

The text promotes akirolabs as an innovative ProcureTech platform with global recognition, emphasizing its mission to transform procurement through AI and sustainability. It highlights career opportunities with growth, mentorship, and a dynamic work culture while showcasing achievements like Gartner COOL VENDOR status.

Frontend Engineer

Company: Intelligems

Location: Remote

Posted Dec 05, 2025

Intelligems is a profit growth platform for ecommerce businesses, providing AB testing and personalization tools to help merchants understand data, run experiments, and price dynamically. They have strong traction with 2000+ brands and $10B+ in transaction data. The company is looking for talented individuals to join their high-performing, collaborative team and help scale efficiently.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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