Exceptional Customer Experience Jobs
1,762,548 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Application Developer-ServiceNow
Company: IBM
Location: Kochi, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and the role of an Associate Developer. It outlines responsibilities involving solution creation, stakeholder collaboration, and technical expertise in ServiceNow. Requirements include education and experience in specific technologies, with certifications preferred.
Package Consultant-SAP HANA SCM PP
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves assisting clients in implementing SAP PP, leading projects, conducting testing, and providing technical expertise. A bachelor's degree is required, with a master's degree preferred. 6+ years of SAP functional experience is necessary, with expertise in SAP PP modules and related processes.
Data Engineer-Data Warehouse
Company: IBM
Location: Kochi, IN
Posted Dec 05, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include developing ETL workflows, redesigning batch processing, studying existing systems, and providing production support. Required skills include 3+ years of ETL experience, Agile environment familiarity, and strong communication skills.
Application Developer - Commerce Transformation
Company: IBM
Location: CLUJ-NAPOCA, RO
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as an SAP Commerce Hybris Developer. The position involves designing, developing, and deploying enterprise-level e-commerce solutions using Java, Spring, JPA/Hibernate, REST APIs, and other technologies. The role requires strong technical skills, collaboration, and leadership abilities.
Quality Engineer-Middleware
Company: IBM
Location: Gurgaon, IN
Posted Dec 05, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position requires designing, building, testing, and deploying effective testing solutions, applying automated tools across the Software Development Life Cycle, and supporting the test team with tool and process recommendations.
Package Consultant-SAP HANA SCM MM
Company: IBM
Location: Shanghai, CN
Posted Dec 05, 2025
The text describes a career in IBM Consulting, highlighting the opportunities for collaboration with clients, working with visionaries, and leveraging IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and long-term career growth. The role of a senior SAP Consultant is also discussed, focusing on strategic solution focus, comprehensive solution delivery, and required technical expertise.
Application Developer-Azure Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on a software developer role. The role involves working on hybrid cloud and AI projects, collaborating with stakeholders, and continuous learning. Required skills include proficiency in .NET Core, React or Angular, and experience with Azure services.
.Net Cloud Engineer with React (French required)
Company: IBM
Location: Bucharest, RO
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role within a project team for a web/mobile application for a banking entity. The role involves participating in meetings, analyzing tasks, designing and implementing solutions, developing tests, planning releases, and working within agile frameworks. Required skills include proficiency in C#, ASP.NET Core, Entity Framework Core, SQL Server, React, HTML5, CSS3, JavaScript, and version control tools like GitHub. Preferred experience includes Docker, Kubernetes, MongoDB, JIRA, Confluence, and Git Pipelines.
Delivery Project Executive - Global Procurement
Company: IBM
Location: BUDAPEST, HU
Posted Dec 05, 2025
IBM is seeking highly motivated and experienced individuals for the role of Delivery Project Executive. The role involves leading client engagements, managing relationships, and ensuring successful program implementation. The ideal candidate should have exceptional client-facing skills, experience in category management and strategic sourcing, and a proven track record of leading sourcing teams.
Package Consultant-SAP SCM APO
Company: IBM
Location: Kolkata, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves assisting clients in selecting, implementing, and supporting SAP APO modules, with a preference for candidates having experience in specific modules and industries.
Software Developer (Java Back-End) - IBM Data Intelligence
Company: IBM
Location: Praha, CZ
Posted Dec 05, 2025
IBM is seeking a skilled backend software developer to join their Data Intelligence development team. The role involves designing, implementing, and maintaining new data lineage features and components, as well as developing data agents for customers to retrieve lineage from their data sources. The candidate will work closely with cross-functional teams and contribute to increasing data pipeline transparency for customers.
Senior SAP FICO Consultant (7+ years of exp)
Company: IBM
Location: Giza, EG
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on a Senior SAP FICO Consultant role. It highlights the importance of long-term client relationships, collaboration with visionaries across industries, and the use of IBM's technology platforms. The role requires expertise in SAP FICO modules, integration with other systems, and strong analytical and communication skills.