Exceptional Customer Experience Jobs
1,762,548 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Java Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As a Software Developer, you will participate in the software development lifecycle, create software for hybrid cloud and AI journeys, and work with the latest technologies. The role requires a Bachelors Degree, solid experience in Java and Front End development, and proficiency in Japanese language. Knowledge in Microservices concepts and JLPT N1N3 certification are preferred.
Digital Sales Specialist Intern – Entry Level Sales Program 2026
Company: IBM
Location: Markham, CA
Posted Dec 05, 2025
IBM's Technology Sales is evolving to break boundaries with innovative approaches. They seek recent graduates who can combine technical interests with people skills to prospect and co-create solutions with customers, partners, and colleagues. The role involves providing clients with the heartbeat of their digital enterprise, being a subject matter expert on secure, reliable, scalable, and sustainable solutions that integrate with hybrid cloud and AI.
Multimodal AI - Speech- MSc and PHD-Summer internship 2026- Research Lab
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text is a job posting for a research internship at IBM focusing on large language models, speech and audio analysis. The role involves tackling real-world problems using cutting-edge deep learning methods, collaborating with researchers, and producing high-quality research outcomes. The internship is a 3-month full-time position at IBM Research sites in Haifa or Tel Aviv.
Kørende tekniker til IBM – Sjælland, Midt- og Nordjylland
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM is seeking skilled and independent technicians to join their team in Sjælland Midt and Nordjylland. The primary role involves repairing laptops for customers, with opportunities to expand skills to other product areas. The position offers a flexible and self-reliant work environment, with a strong team and opportunities for professional development.
Process Delivery Specialist
Company: IBM
Location: Sapporo, JP
Posted Dec 05, 2025
IBM Consulting offers long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI journeys. IBM provides a robust technology platform and encourages curiosity, knowledge, and creative solutions. The position is for IBM Japan Staff Operations Co Ltd, requiring business-level Japanese language skills and Microsoft Office proficiency.
AWS Cloud Operations Infrastructure Lead
Company: IBM
Location: Singapore, SG
Posted Dec 05, 2025
The text describes a career in IBM Consulting, focusing on long-term client relationships, collaboration, and innovation. It highlights the role of an Infrastructure Specialist for the AWS Platform, emphasizing skills in AWS services, Linux, VMware, and DevOps practices.
Senior FICO Consultant (8+ years of exp)
Company: IBM
Location: Giza, EG
Posted Dec 05, 2025
This role involves working with clients on SAP FICO implementation and support, requiring expertise in financial processes and collaboration with teams. It offers opportunities for growth and innovation in a global environment.
BPOプロセス・デリバリー・スペシャリスト（経理）
Company: IBM
Location: Naha, JP
Posted Dec 05, 2025
The text is a job description for a Japanese-speaking role at IBM Japan, focusing on BPO (Business Process Outsourcing) project delivery. It highlights the importance of curiosity, knowledge, and creativity in driving business transformation through hybrid cloud and AI technologies. The role involves collaborating with experts across various industries and utilizing IBM's technology portfolio, including Red Hat and software solutions.
Associate Package Consultant 2026
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The role of an Associate Package Consultant at IBM Consulting involves working with diverse clients worldwide, assisting in the selection, implementation, and support of application packaged solutions. The position emphasizes professional development, continuous learning, and a culture of coaching and career advancement. The role requires strong quantitative analysis skills, the ability to translate business solutions into technical requirements, and a passion for innovative ideas.
UX Research Manager
Company: IBM
Location: Mulhuddart, IE
Posted Dec 05, 2025
The job description seeks a UX Research Manager to lead a team, drive user-centered innovation, and collaborate across departments. It emphasizes strategic leadership, research excellence, and cross-functional collaboration while outlining requirements for experience, skills, and educational background.
Senior Digital Product Designer
Company: IBM
Location: BANGKOK, TH
Posted Dec 05, 2025
IBM is seeking a Senior Product Designer to join their design team in Thailand. The role involves leading design teams, collaborating with cross-functional teams and clients, and delivering user-centered design solutions. The position requires 5+ years of UX/UI design experience, proficiency in design tools, and fluency in Thai and English.
Data Engineer - Entry Level (Buffalo, NY)
Company: IBM
Location: Buffalo, US
Posted Dec 05, 2025
The role is an entry-level Data Engineer position at IBM Consulting, focusing on data gathering, storage, processing, and analysis. The position offers professional development, mentorship, and opportunities to work with diverse clients and cutting-edge technologies.