Exceptional Customer Experience Jobs
1,762,548 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Process Analyst in Recruitment. The position involves collaborating with partners to deliver comprehensive recruitment support, defining and executing sourcing strategies, assessing candidate suitability, and utilizing ATS for screening. The role requires a bachelor's degree, preferably with a master's, and at least 1 year of experience in direct sourcing and recruitment, preferably in ITESBPOFA and RPO setups. The position values curiosity, continuous learning, and a consultative approach to recruitment.
Engineering Manager - Vault Engineering
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text introduces the Automation Platform engineering team and their Infrastructure Cloud product, which provides unified infrastructure and security lifecycle management. It highlights the various components of the platform, such as Terraform, Packer, Waypoint, Nomad, Vault, Boundary, and Consul. The text also discusses the role of an Engineering Manager for Vault, who will lead a team to advance the product's security, scalability, and enterprise readiness across cloud and self-managed offerings.
Managing Architect Oracle Financial
Company: IBM
Location: Armonk, US
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role related to Oracle EPM solutions. The role involves project delivery, solution development, and innovation, with a requirement for extensive experience in Oracle Cloud Planning and Essbase solutions. The position can be performed from anywhere in the US.
[IBM Japan:iX] IT Solution Consultant – Experience Solution
Company: IBM
Location: Tokyo, JP
Posted Dec 05, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI journeys. Required skills include Japanese language proficiency, business analysis, project management, and technical expertise in areas such as Fintech, AI, Blockchain, and Cloud.
DevOps
Company: IBM
Location: Praha, CZ
Posted Dec 05, 2025
IBM's Data Intelligence is seeking a skilled DevOps Engineer to join their international engineering team. The role involves deploying cloud-native applications, maintaining CI/CD pipelines, and optimizing containerized environments. The position requires experience with Kubernetes, OpenShift, Jenkins, Terraform, and GitOps principles.
Senior Managing Consultant - SuccessFactors Talent Mgmt (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career in IBM Consulting, focusing on the role of an SAP SuccessFactors Consultant. The role involves working closely with clients to design, configure, and implement Talent Management solutions using the SAP SuccessFactors suite. The consultant acts as a trusted advisor, collaborating with HR leaders and technical teams to drive transformational talent strategies and improve workforce performance. The position requires strong technical expertise, communication skills, and the ability to work across business and technical teams.
Application Developer
Company: IBM
Location: Tokyo, JP
Posted Dec 05, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, drive digital and business transformation, and leverage the latest technologies. It emphasizes the importance of curiosity, continuous learning, and delivering high-quality solutions, particularly for clients in the financial industry.
Software Quality Engineer
Company: IBM
Location: Brno, CZ
Posted Dec 05, 2025
The job description outlines a key role in software quality engineering, involving designing and implementing tests, maintaining automated testing frameworks, collaborating with cross-functional teams, and ensuring high-quality software products. It requires a bachelor's degree in computer science or related field, 3+ years of experience in software quality engineering or software engineering, and proficiency in programming languages like Java and C.
インダストリーコンサルタント（製造領域）
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM seeks consultants to drive innovation and digital transformation for manufacturing clients, emphasizing collaboration, technical expertise, and growth opportunities through hybrid cloud and AI solutions.
Security Consultant - Security Solution Design
Company: IBM
Location: Praha, CZ
Posted Dec 05, 2025
This job posting seeks a Solution Consultant Technical Solution Manager for IBM's Cybersecurity team, requiring expertise in designing cybersecurity solutions, collaboration with clients and teams, and technical documentation. The role emphasizes presales experience, technical design, and global teamwork, with qualifications including degrees, certifications, and experience in security domains.
Senior Managing Consultant - SuccessFactors Payroll (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career in IBM Consulting, focusing on the role of a SAP SuccessFactors Consultant. It highlights the importance of long-term relationships, collaboration, and innovation. The role involves designing, configuring, and delivering payroll solutions using SAP SuccessFactors Employee Central Payroll, ensuring compliance, and acting as a trusted advisor to clients.
Field CTO (f/m/x)
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a Field CTO role at IBM Software, focusing on enabling sales teams, building relationships with customers, and providing technical leadership. The role involves working closely with field marketing, sales, and product teams to drive customer outcomes and adoption of HashiCorp products.