Exceptional Customer Experience Jobs
1,762,548 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Technical Leader – Cloud & AI Integration
Company: IBM
Location: Bari, IT
Posted Dec 05, 2025
The text promotes IBM Consulting's job opportunities, emphasizing collaboration with global clients, innovation in cloud and AI solutions, and career growth through technical expertise and industry partnerships.
Data Engineer-Enterprise Content Management
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include creating templates in OpenText Exstream, designing documents, understanding input/output file formats, and performing unit testing. Required education is a Bachelor's degree, with a Master's degree preferred. Required technical expertise includes experience with OpenText Exstream, understanding of file formats, and proficiency in Exstream Design Manager and Designer Tool.
Application Architect-Microsoft Analytics & Cloud
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text describes a career in IBM Consulting, focusing on roles as an Architect. It highlights the importance of long-term client relationships, collaboration, and delivering enterprise solutions using Microsoft 365 tools, Power Platform, and Copilot. The role involves designing and implementing solutions, integrating AI-powered productivity, and advising on Copilot extensibility.
Data Engineer-Business Intelligence
Company: IBM
Location: Pune, IN
Posted Dec 05, 2025
The role involves working in IBM Consulting Client Innovation Centers, providing expertise in analysis, requirements gathering, design, customization, testing, and support of reports. The ideal candidate should have a Bachelor's degree, preferably a Master's, with at least 3 years of experience in BI/DW projects using Cognos. Preferred skills include experience with cloud and integration platforms, Agile mindset, and knowledge of ETL/Data Integration tools.
PROCESS INNOVATION PROFESSIONAL-RECORD TO REPORT
Company: IBM
Location: Hyderabad, IN
Posted Dec 05, 2025
This text describes a career in IBM Consulting emphasizing global collaboration, client relationships, and professional growth opportunities. It highlights responsibilities involving financial reporting, process optimization, and leadership in technology-driven environments, along with required expertise in finance and administration.
Application Developer-Hybrid Cloud Manage
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text describes a career in IBM Consulting, emphasizing collaboration, teamwork, and technical skills. It highlights the importance of training others, strong communication, and utilizing innovative testing technologies. The role requires a Bachelors Degree, with a Masters Degree being preferred, and expertise in Hadoop, ETL, and ALM.
Senior Oracle Cloud Project Manager (Public Sector)
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on managing complex Oracle Cloud and SaaS project engagements. It highlights the importance of long-term client relationships, collaboration, and adherence to project methodologies.
Quality Engineer-Mainframe
Company: IBM
Location: Kochi, IN
Posted Dec 05, 2025
This job description outlines a role at IBM Consulting's Client Innovation Centers, focusing on delivering technical expertise and innovation through mainframe testing. Responsibilities include teamwork, training, and ensuring system compliance. Requirements include a bachelor's degree and specific technical skills in mainframe environments.
Package Consultant-SAP HANA SCM SD
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career in IBM Consulting, focusing on long-term relationships with clients, working with visionaries across industries, and leveraging IBM's technology platforms. It highlights the role of a senior managing SAP consultant, involving strategic solution leadership, team delivery leadership, and comprehensive solution delivery. The role requires expertise in SAP systems, project management skills, and knowledge of AI and cybersecurity.
Package Specialist-SAP SCM APO
Company: IBM
Location: Chennai, IN
Posted Dec 05, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The responsibilities include assisting clients in SAP APO selection, implementation, and support, leading projects, conducting testing, and having extensive SAP functional experience, preferably in specific modules and industries.
Package Specialist-SAP HANA SCM PP
Company: IBM
Location: Chennai, IN
Posted Dec 05, 2025
This job description outlines a role at IBM Consulting involving SAP PP implementation, project leadership, testing, and technical expertise requirements. It details responsibilities, educational qualifications, and preferred experience in SAP configuration and system solutions.
SAP SE Java Developer
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting as a Software Developer. The role involves working on hybrid cloud and AI projects with clients worldwide, using cutting-edge technologies. Key responsibilities include analytical problem-solving, end-to-end engagement in the software development lifecycle, and strategic stakeholder collaboration. Required skills include Java, JavaScript, SQL, Jenkins, GitLab, and JUnit, along with strong communication and collaboration abilities.