Exceptional Customer Experience Jobs
1,762,548 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Application Developer-RPA
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text describes a career in IBM Consulting, highlighting the opportunity to work with global clients, deliver technical expertise, and drive innovation using IBM's technology platforms and partner ecosystem. The role involves interacting with clients, assessing requirements, designing and implementing test strategies for Power Automate workflows, and ensuring requirements are met.
Package Consultant - SuccessFactors Talent Mgmt
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 05, 2025
The text describes a career in IBM Consulting, highlighting the collaborative work with clients, focus on hybrid cloud and AI, and opportunities for learning and growth. It specifically mentions the role of a SuccessFactors Consultant, involving solution design, implementation, and delivery, with a focus on talent management and compensation modules.
［日本IBM テクノロジー事業本部 TLS］SW システムサービスエンジニア
Company: IBM
Location: Tokyo, JP
Posted Dec 05, 2025
The text describes a Japanese-speaking role in Japan for a technical engineer to support the construction, operation, and maintenance of IBM Z financial systems. The role involves collaborating with various teams, proposing solutions, and providing preventive maintenance for customer systems.
Software Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
IBM Infrastructure offers enterprise IT infrastructure for hybrid cloud and AI. The role involves developing and maintaining key capabilities, supporting customers, developing tools for support teams, and partnering with global teams for production support.
Package Consultant-Oracle HCM Talent Management Cloud
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
This job description outlines a consulting role at IBM, focusing on Oracle Cloud solutions. The role involves working with clients globally, shaping solutions, configuring applications, and driving innovation. Required skills include functional expertise in Oracle Talent Management, experience with HCM Cloud projects, and excellent communication skills.
Processor Verification Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The job description outlines the role of a Hardware Developer at IBM, focusing on leading the presilicon functional and performance verification for next-generation IBM POWER processor core systems. The position requires extensive experience in processor verification, computer architecture, and high-frequency instruction pipeline designs. The role involves developing verification test plans, supporting system-level simulation environments, participating in post-silicon lab bringup and validation, and mentoring a team of engineers.
Order To Cash Team Leader
Company: IBM
Location: Naga City, PH
Posted Dec 05, 2025
The text describes the role of an Order to Cash (OTC) Team Leader at IBM Consulting. The role involves managing and overseeing the end-to-end OTC process, including order management, invoicing, credit and collections, dispute resolution, and cash application. The OTC Team Leader is responsible for leading a team, optimizing processes, driving improvements, and collaborating with cross-functional teams to enhance cash flow and working capital. The role requires a strong understanding of OTC processes, ERP systems, and automation tools, as well as excellent analytical, problem-solving, and organizational skills. The OTC Team Leader is also responsible for ensuring compliance with internal controls, company policies, and legal regulations, and for providing regular reports and analysis on key OTC metrics.
Technology Lifecycle Services Reals – Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a job role focused on IBM TLS renewal and expansion, requiring account management, sales execution, and technical expertise. It outlines responsibilities, required qualifications, and preferred skills for driving revenue growth through customer loyalty and upselling opportunities.
IBM SevOne - Quality Assurance
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The job description outlines a role focused on developing and executing functional and performance automation scripts using open source tools. The position involves performing usability, functional, and regression testing, as well as evaluating and testing software bug fixes, extensions, and features. The role requires collaboration with Product Management, Development, and Architecture teams to understand and guide product features and testing. The ideal candidate should have experience with Playwright, JSTS, Selenium, Python, PHP, JavaScript/TypeScript, Bash, JSON, YAML, Jmeter, Gatling, Postman, Linux admin skills, MySQL queries, Docker, Kubernetes, and networking protocols.
Quality Engineer-Performance & Resilience Management
Company: IBM
Location: Pune, IN
Posted Dec 05, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position requires leading IBM into the future by translating system requirements into customized system design and development in an agile environment. Strong testing skills, team leadership potential, communication skills, and banking domain knowledge are preferred.
Manager - Product Design
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
This job description highlights opportunities to work on innovative cloud solutions, lead design teams, and collaborate across functions. It emphasizes growth, expertise in enterprise SaaS products, and leadership in scalable design practices.
Technicien(ne) en métrologie
Company: IBM
Location: BROMONT, CA
Posted Dec 05, 2025
IBM's Bromont facility emphasizes employee growth, high-tech manufacturing, and competitive benefits. The role requires precision in metrology, with detailed qualifications and security clearances.