Exceptional Customer Experience Jobs
1,762,548 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
RFA writer for IBM Storage products
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 05, 2025
The RFA writer role at IBM Storage is a key position that drives innovation and transformation across hardware and software portfolios. The role involves creating announcement documents, planning and tracking RFAs and EPICs, coordinating with various teams, and ensuring the quality of product announcements. The ideal candidate should have strong technical aptitude, project management skills, and the ability to work under pressure in a multicultural team environment.
Infrastructure Specialist - System Administration
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM CIC offers a career with opportunities to work with visionaries across industries, improve hybrid cloud and AI, and make meaningful change for clients. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. The role involves developing infrastructure strategies for cloud-based solutions, administering environments, and mentoring junior specialists.
Application Developer-AWS Cloud FullStack
Company: IBM
Location: Mysore, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on a software developer role. The role involves working on hybrid cloud and AI projects, collaborating with stakeholders, and continuously learning new technologies. Required skills include problem-solving, communication, and expertise in programming languages like Java, .NET, Node.js, Python, Ruby, and Angular.js.
Senior Salesforce Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI solutions. The company values curiosity, continuous learning, and challenges the norm to deliver innovative solutions. The Global Cloud Services Practice seeks Salesforce consultants to help clients integrate strategy, process, technology, and information to improve effectiveness, reduce costs, and increase profit and shareholder value.
Software Development Engineer in Test (SDET) - Defence
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive business change using latest technology platforms. The company values curiosity, continuous learning, diversity, and inclusion. It provides training, promotion opportunities, feedback, and benefits like flexible working, sabbaticals, and pension plans. The role of Software Development Engineer in Test involves designing, developing, and implementing automation solutions using tools like Red Hat Ansible, HashiCorp Terraform, and IBM RNA.
Managing Consultant SAP S4/HANA EWM
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
This job description highlights a senior SAP consultant role at IBM Consulting, focusing on leading SAP solutions, team management, and career growth opportunities with global clients. The position emphasizes collaboration, innovation, and impactful work across industries.
Entry Level Product Manager - Global Asset Recovery Services
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 05, 2025
The text is a job description for a Product Manager role at IBM. It highlights the responsibilities, required skills, and preferred qualifications for the position. The role involves collaborating with cross-functional teams, supporting product teams, and driving efficiency in product management processes. The position offers an opportunity to work on innovative projects and contribute to the success of IBM's products.
IMS Technical Support Professional (IBM Z)
Company: IBM
Location: CHIBA, JP
Posted Dec 05, 2025
The text is a job description for a technical support professional for IBM Z mainframe servers running the IMS software. It highlights the role's responsibilities, required skills, and the company's commitment to employee development and modernization using AI. The position offers a supportive and flexible work environment.
Digital Sales Specialist– Entry Level Sales Program 2026
Company: IBM
Location: Markham, CA
Posted Dec 05, 2025
IBM is evolving its technology sales approach to break boundaries with innovative methods. They are seeking recent graduates who can combine technical skills with people skills to prospect and co-create solutions with clients. The role of a Digital Seller involves qualifying leads, converting them into business opportunities, and collaborating with colleagues to support deal closure. The position requires confidence, motivation, business acumen, and excellent communication skills.
(2026 Campus Hire) Associate Business Consultant | Apply by Jan. 2, 2026
Company: IBM
Location: Taipei, TW
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, highlighting the role of an Associate Business Consultant. The position involves working with clients globally, collaborating with visionaries, and contributing to business analysis, project delivery, and digital transformation. The role requires strong analytical skills, communication abilities, and experience with project management tools.
Package Consultant-Workday Finance
Company: IBM
Location: Kolkata, IN
Posted Dec 05, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The consultant will serve as a client-facing practitioner, selling and implementing expert services using IBM's offerings and technologies. The role requires functional expertise in Oracle Cloud Payroll and experience with HCM Cloud projects.
Security Consultant - Guardicore
Company: IBM
Location: Mumbai, IN
Posted Dec 05, 2025
The text describes a career in IBM Consulting, highlighting the importance of long-term relationships, collaboration, and a constant quest for knowledge. It emphasizes the role's responsibilities, required education, and technical expertise, particularly in microsegmentation, zero trust, and network security.