Exceptional Customer Experience Jobs
1,762,548 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Lead AWS Developer
Company: IBM
Location: Cheltenham, GB
Posted Dec 05, 2025
The role is a Lead Developer position at IBM Consulting, working in Client Innovation Centers Delivery Centers. It involves leading a team of developers, overseeing software development life cycle, collaborating with cross-functional teams, and leveraging AWS expertise. The company offers regular promotions, feedback, training opportunities, diversity and inclusion, and work-life balance benefits.
Production Engineer
Company: IBM
Location: Markham, CA
Posted Dec 05, 2025
The text describes a career opportunity at IBM Software, focusing on creating AI-powered cloud-native software solutions. The role involves ensuring platform reliability, automating operations, incident response, Kubernetes management, observability, infrastructure as code, cross-functional collaboration, performance tuning, and security compliance. A bachelor's degree is required, with a preference for a master's degree. Required expertise includes Kubernetes, AWS/GCP/Azure, Terraform, Helm, IaC, Linux systems, networking, security, monitoring tools, automation, scripting, incident management, and CICD pipelines.
Java Back-end Developer – z/OS Integration Services
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The job posting is for a skilled Java Backend Developer to build and deliver robust software modules for modern web services hosted on a zOS mainframe environment. The role involves designing, developing, testing, and deploying Java-based backend integration modules, building and managing secure APIs, deploying and maintaining web services within a WebSphere Application Server Liberty profile environment on zOS, developing efficient data access layers to interact with mainframe data sources, implementing strong authentication and authorization controls, and integrating monitoring and tracing capabilities into all services. The ideal candidate should have a strong technical aptitude, 8+ years of IT experience, deep proficiency in Java backend development, extensive experience designing and implementing RESTful web services, familiarity with the zOS operating system, and experience with mainframe data stores and modern DevOps practices.
Back-end Developer
Company: IBM
Location: BUDAPEST, HU
Posted Dec 05, 2025
The text describes a role focused on end-to-end feature development for a cloud platform, requiring experience with TypeScript, Node.js, REST APIs, AI integration, containerization, and Agile methodologies. The role involves collaboration, code reviews, documentation, and mentoring team members.
Entry Level Software Engineer 2026
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM seeks software developers to work on strategic initiatives, design, code, test, and provide industry-leading solutions. The Electronic Design Automation (EDA) organization develops software tools for hardware and semiconductor development, focusing on microprocessor design and functional verification. The role requires strong algorithmic programming skills, experience with object-oriented and scripting languages, knowledge of digital circuit and logic design, and excellent communication and collaboration abilities.
Software Developer
Company: IBM
Location: Krakow, PL
Posted Dec 05, 2025
IBM Software is seeking a skilled backend developer to join their team. The role involves developing and maintaining high-quality software products, working with various technologies and programming languages. Collaboration with developers, designers, and product managers is emphasized to ensure software aligns with user expectations and meets quality standards.
Security Consultant - SOAR
Company: IBM
Location: Mumbai, IN
Posted Dec 05, 2025
The text describes a career in IBM Consulting, focusing on working with clients globally, improving hybrid cloud and AI, and leveraging IBM's technology platforms. It highlights the importance of curiosity, continuous learning, and collaboration. The role involves security incident investigation, SIEM tool management, threat hunting, and change management.
Back-End-developer Storage NooBaa
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
This job posting highlights opportunities to work on innovative AI-powered cloud-native solutions, collaborate with global teams, and contribute to impactful software development. The role emphasizes technical expertise, continuous learning, and career growth within IBM's research and technology landscape.
Technical Agent (Bilingual German and English)
Company: IBM
Location: Zagreb, HR
Posted Dec 05, 2025
The Client Innovation Center Zagreb in Croatia is a strategic IBM center for global delivery of technology support services. The role involves remote technical support of IBM hardware and software products, providing troubleshooting, problem determination, and assistance with product documentation. The position requires fluency in German and English, good communication skills, and the ability to coordinate multiple tasks.
Application Developer-Adobe Experience Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves end-to-end feature development, collaboration with stakeholders, and implementation of content management solutions using Adobe Experience Manager (AEM). Preferred qualifications include experience with AEM Core Technologies, OSGI Services, Java, and familiarity with building tools like Jenkins and Maven.
Delivery Consultant, DB2 on z/OS
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes the role of a Delivery Consultant at IBM Technology Expert Labs, where they work closely with clients to design, deliver, and optimize IBM technology solutions. The role requires technical expertise in IBM products, problem-solving skills, and the ability to collaborate with clients to address real business challenges. The position offers excellent onboarding, a collaborative culture, and opportunities for career advancement.
Complex Project Manager-SAP HANA
Company: IBM
Location: Mumbai, IN
Posted Dec 05, 2025
IBM Consulting seeks skilled consultants with SAP expertise in project management. The role involves leading teams, managing large-scale strategic projects, and delivering end-to-end implementations. The company values curiosity, continuous learning, and long-term career growth.