Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Staff Software Engineer - Gen AI
Company: Blackbaud
Location: USA
Posted Dec 19, 2025
This job description outlines a remote Stafflevel Full Stack Software Engineer role with responsibilities in web development, collaboration methodologies, and cloud technologies. It highlights competitive pay, benefits like medical insurance and a 401k program, and a commitment to diversity and flexible remote work.
Application Developer-Contact Center
Company: IBM
Location: BANGALORE, IN
Posted Dec 20, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise, and responsibilities like system maintenance, incident response, and automation. It outlines required skills and preferred qualifications for an Application Developer role with 24/7 support expectations.
Full Stack Software Engineer III Angular Java
Company: MeridianLink
Location: Remote
Posted Dec 19, 2025
This job posting seeks a Senior FullStack Software Engineer with expertise in Angular and Java-based backend development. The role involves building responsive user interfaces, collaborating across teams, and contributing to fullstack architecture. Qualifications include 6+ years of experience, mastery of frontend tools, and knowledge of JavaJ2EE. Preferred skills include DevOps tools and microservices architecture.
SailPoint Engineer
Company: Guidehouse
Location: USA
Posted Dec 19, 2025
This job description outlines a Software Development role requiring expertise in SailPoint, IAM, and cloud technologies. It highlights competitive compensation, a comprehensive benefits package, and opportunities for professional growth. The position emphasizes adherence to security standards and collaboration with cross-functional teams.
Consultant - AI Engineering
Company: IBM
Location: Multiple Cities
Posted Dec 20, 2025
This job posting highlights an AI engineering role at IBM's acquired Hakkoda, emphasizing innovation, collaboration, and growth opportunities. The position involves developing AI solutions, working with clients, and leveraging cloud technologies. Required skills include expertise in machine learning, programming languages, and cloud platforms. The company promotes a dynamic environment with focus on learning and impactful problem-solving.
Consultant - SmartRecruiters Implementation
Company: Cielo
Location: UK
Posted Dec 19, 2025
The text describes a job opportunity at Cielo as a functional implementation consultant, emphasizing career growth, collaboration with industry experts, and a supportive work environment. It highlights the company's mission to create careers for ambitious individuals and outlines requirements, responsibilities, and qualifications for the remote role. The description focuses on professional development, technology implementation, and a positive team culture.
Application Developer-Contact Center
Company: IBM
Location: BANGALORE, IN
Posted Dec 20, 2025
This job description outlines a role as an Application Developer at IBM Consulting, focusing on hybrid cloud and AI projects. Responsibilities include software development, system maintenance, and support in a fast-paced 24/7 environment. Required skills involve technical expertise in contact center platforms and ITIL concepts.
Senior Software Engineer - (Java) - Canva AI
Company: Canva
Location: Remote
Posted Dec 19, 2025
This job description highlights a Senior Backend Engineer role at Canva AI Group, emphasizing opportunities to shape AI-powered platforms, drive scalable solutions for 150 million users, and contribute to innovative projects. The role combines technical leadership, cross-functional collaboration, and impactful product development.
Digital Sales Specialist Industries Market
Company: IBM
Location: Austin, US
Posted Dec 20, 2025
The text promotes IBM's hybrid cloud opportunities and a Digital Sales Specialist role, highlighting career growth, collaborative environments, and impactful client engagement with cloud solutions. It emphasizes training, consultative sales experience, and industry-leading resources for success.
Site Reliability Engineering Professional
Company: IBM
Location: BANGALORE, IN
Posted Dec 20, 2025
The text describes a role in IBM Finance & Operations with responsibilities involving server administration, automation scripting, and technical expertise. It highlights required skills in IBM WebSphere Application Server, JVM tuning, and security protocols, while emphasizing IBM's commitment to career development and innovation.
Senior Product Designer
Company: Mercury
Location: Remote
Posted Dec 19, 2025
Mercury applies Dieter Rams' 'less but better' design philosophy to create intuitive, premium financial tools emphasizing elegant simplicity and exceptional user experiences. They seek senior product designers to shape their vision across banking and fintech products.
Chief Operating Officer
Company: Shah & Associates CPAs PA
Location: USA
Posted Dec 19, 2025
The job posting seeks a Chief Operating Officer to drive operational excellence and scale the firm to $4M ARR with a 50% profit margin, emphasizing accountability, systems, and growth.