Exceptional Customer Service Jobs in Atlanta, GA

53,917 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Atlanta, GA area.

Supply Planner

Company: Hunter Douglas, Inc.

Location: Atlanta, GA

Posted Jan 30, 2025

Hunter Douglas, a renowned global manufacturer of window coverings and architectural products, is seeking driven, intelligent, creative, and entrepreneurial candidates. The role involves creating and managing supply plans, establishing inventory targets, and collaborating with the demand team. The company offers competitive compensation, benefits, and a culture that prioritizes professional growth. Required qualifications include a Bachelor's degree, 3+ years of supply chain experience, and proficiency in MS Office and SAPIBP.

Salesforce Support Engineer

Company: Cargill

Location: Atlanta, GA

Posted Jan 30, 2025

Cargill, a global family company, aims to positively impact the world by providing essential products like food ingredients, agricultural solutions, and industrial products. The company connects farmers with markets and customers with ingredients, ensuring a steady supply of daily essentials. The Salesforce Support Engineer role involves troubleshooting Salesforce issues, resolving complex problems, and maintaining in-depth product knowledge. Key responsibilities include diagnosing technical issues, providing solutions, and building strong relationships with customers. The ideal candidate should have a Bachelor's degree, at least two years of related work experience, and experience in ITSM process management. Preferred qualifications include Salesforce application and platform support experience, Salesforce certifications, and proficiency in Mandarin Chinese.

LPN - Home Health

Company:

Location: Augusta, GA

Posted Jan 30, 2025

Bilingual Spanish/English Customer Experts - Work from Home

Company: Elevation Church

Location: Atlanta, GA

Posted Jan 30, 2025

The job posting is for a Customer Service Representative position that offers flexible work hours and the option to work from home. The role involves providing excellent customer service, handling administrative tasks, and maintaining confidentiality. The ideal candidate should be highly organized, motivated, and able to multitask effectively. No previous experience is required, and the position is suitable for those seeking short-term, part-time, or full-time work.

Executive Recruiting Administrator

Company: Aprio

Location: Atlanta, GA

Posted Jan 30, 2025

Aprio is a nationally ranked CPA and advisory firm with 22 US office locations and over 2100 team members. They offer a top-rated culture, vast growth opportunities, and a next-generation career move. The firm is seeking an Executive Recruiting Administrator to join their dynamic team. The role involves managing candidate scheduling, preparing interview materials, tracking candidates, and handling administrative tasks. The ideal candidate should have a Bachelor's degree, 5+ years of recruiting experience, strong organizational skills, and proficiency in Microsoft Office Suite and Applicant Tracking Systems. Aprio offers competitive compensation, benefits, and a flexible work environment.

Inclusive Design Manager

Company: CapTech

Location: Atlanta, GA

Posted Jan 30, 2025

CapTech is an award-winning consulting firm that collaborates with clients to achieve what's possible through technology. They are passionate about their work and the results they achieve. The company works alongside clients that include Fortune 100 companies, mid-sized enterprises, and government agencies. The Inclusive Design Manager role involves actively engaging as a member of the Customer Experience practice, collaborating across teams to design and develop innovative and accessible solutions. The role includes crafting innovative information architectures, leading advanced activities, reviewing designs for accessibility best practices, and providing training and recommendations for clients and team members. The ideal candidate should have proven written and verbal communication skills, a high-level understanding of technologies, and expert understanding of usability principles and accessibility heuristics.

Business Development Manager- United Kingdom (onsite)

Company: SambaSafety

Location: Atlanta, GA

Posted Jan 30, 2025

SambaSafety is seeking an experienced Business Development Manager (BDM) to join their team. The ideal candidate will have a proven track record in sales, preferably in telematics or SaaS, with a focus on risk management. They should possess strong communication skills, leadership capabilities, and the ability to think strategically. The role involves working directly with clients, delivering risk improvement solutions, and meeting sales targets. SambaSafety offers a competitive compensation package, including a target OTE of £70000 GBP, benefits such as group life assurance, income protection, and private medical insurance, and a commitment to fostering an inclusive and diverse work environment.

Sr. HR Systems Analyst

Company: Equifax Inc.

Location: Atlanta, GA

Posted Jan 30, 2025

Equifax is seeking a candidate for the HR Systems Team, offering a fun, fast-paced, and collaborative environment. The role involves providing support for Compensation functional areas in Workday, as well as other HR systems. The candidate will participate in global HR data governance, assist with testing activities, and partner with other systems and IT resources. Workday Compensation Configuration experience is required, along with systems support experience, understanding of business software, and strong communication skills. Equifax offers comprehensive benefits and growth opportunities.

Data Program Manager

Company: Unum Group

Location: Atlanta, GA

Posted Jan 30, 2025

Field Marketing Manager- United Kingdom (onsite)

Company: SambaSafety

Location: Atlanta, GA

Posted Jan 30, 2025

SambaSafety is seeking a UK Field Marketing Manager to localize content, develop marketing programs, and build relationships with sales teams and industry influencers. The ideal candidate should have extensive B2B field marketing experience, understand sales processes, and be comfortable with marketing automation tools. The role involves working closely with cross-functional teams, developing product launches, and creating demand for products. SambaSafety offers comprehensive benefits, including life assurance, income protection, employee assistance programs, private medical insurance, and tuition reimbursement.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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