Exceptional Customer Service Jobs in Atlanta, GA

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Looking for Exceptional Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Atlanta, GA area.

Android Developer

Company: Zealogics LLC

Location: Atlanta, GA

Posted Jan 28, 2025

The job posting is for a senior Android developer role. The responsibilities include constructing, enhancing, and troubleshooting native Android apps in an Agile environment. The developer will implement complex new features, work closely with developers, designers, and business partners, and create functional solutions. The qualifications include a Bachelor's degree in Computer Science or equivalent experience, 5+ years of experience in developing large-scale Android applications, proficiency in Kotlin and Coroutines, experience with MVVM and Architecture Components, and exceptional Object-Oriented design and development skills. The role also requires experience with asynchronous programming, unit and UI testing, and understanding of mobile performance, latency, and security issues. Familiarity with Realm, Dagger 2, and other libraries in the tech stack is a plus. The rate range is $55-$60.

Customer Success Account Manager

Company: MedTrans Go

Location: Atlanta, GA

Posted Jan 27, 2025

MedTrans Go is seeking a Customer Success Account Manager for a full-time hybrid role based in Atlanta, GA or North Carolina. The ideal candidate should have a passion for healthcare technology, excellent communication skills, and experience in account management or customer success. The role involves managing customer accounts, onboarding new customers, driving technology adoption, and identifying upsell/cross-sell opportunities. The company offers competitive compensation, benefits, and opportunities for career growth in a fast-paced startup environment.

Tax Manager (Fluent in German)

Company: Aprio

Location: Atlanta, GA

Posted Jan 28, 2025

Aprio is a nationally ranked CPA and advisory firm with 22 US office locations and over 2100 team members. They offer a top-rated culture, vast growth opportunities, and competitive compensation. The firm is currently seeking a Senior Tax Manager with fluent German skills, 4+ years of federal tax consulting experience, and a CPA preference. Aprio provides medical, dental, vision insurance, 401k with profit sharing, and flexible working environment. They encourage diversity and offer continuous learning opportunities.

EVS Specialist

Company: Aramark

Location: Thomasville, GA

Posted Jan 27, 2025

Web Developer

Company: Docebo

Location: Atlanta, GA

Posted Jan 28, 2025

Docebo, a rapidly growing SaaS company, is seeking a talented WordPress Web Developer. The ideal candidate will have experience in customizing WordPress sites with Gutenberg, Advanced Custom Fields, and various modern tools. The role involves enhancing web presence, improving mobile responsiveness, accessibility, and multilanguage support. The company values innovation, simplicity, accountability, togetherness, curiosity, and impact. They offer a generous vacation policy, employee share purchase plan, career progression opportunities, and a hybrid office model.

Site Supervisor (Onsite)

Company: May Mobility

Location: Atlanta, GA

Posted Jan 27, 2025

May Mobility, based in Ann Arbor, Michigan, is revolutionizing urban landscapes through autonomous technology. Their vehicles, powered by innovative MultiPolicy Decision Making (MPDM) technology, offer more than self-driving capabilities. They bridge public transit gaps, provide safe and enjoyable rides, and contribute to greener, more livable spaces. The company, founded in 2017, has already delivered over 300,000 autonomy-enabled rides worldwide. They are currently hiring a Site Supervisor to ensure safe and positive experiences for riders, contracted Autonomous Vehicle Operators, and customers. The role involves coordinating daily logistics, handling issues, and maintaining a culture of safety. The ideal candidate should have technical aptitude, data collection skills, strong communication abilities, and experience in a fast-paced, customer-focused environment.

SEO Content Marketing Specialist

Company: CharterUP

Location: Atlanta, GA

Posted Jan 27, 2025

CharterUP is a transformative company in the group transportation industry, offering a user-friendly platform for customers and operators. The company has gained the trust of Fortune 500 companies and is recognized for its innovative SaaS software. CharterUP simplifies the process of organizing group travel, providing real-time availability, transparent pricing, and detailed vehicle options. The company is currently hiring a Content Marketing Specialist to create engaging content and drive activity on their sites. The role requires strong writing skills, research abilities, and collaboration with the in-house marketing team. CharterUP offers competitive compensation and is an Equal Opportunity Employer.

Account Executive: Southeast

Company: Place Showroom

Location: Atlanta, GA

Posted Jan 27, 2025

Place Showroom is seeking a dynamic and experienced Specialty Account Executive to join their team. The ideal candidate will have established relationships with women's apparel retailers in the southeastern US, excellent people skills, and a proven ability to work in a high-pressure, fast-paced industry. The role involves contemporary and young contemporary wholesale sales, participating in product knowledge seminars with designers, traveling to trade shows, identifying new business opportunities, and developing strategies to maintain and increase sales. The candidate will also be responsible for servicing accounts through travel and road work in the assigned territory, and working closely with a supportive and innovative team.

Sr Director Leadership Learning and Development

Company: Coupa Software

Location: Atlanta, GA

Posted Jan 27, 2025

Coupa is a leading total spend management platform for businesses, offering AI-driven solutions for predicting, prescribing, and automating smarter, more profitable business decisions. The company values innovation, collaboration, and global impact. The Senior Director of Leadership Learning and Development will design and develop programmatic solutions for building leadership capability, enabling employee career development, and enhancing the organization's culture. This role requires a seasoned professional with 10+ years of experience in senior level Learning & Development roles, strong technical agility, and excellent communication skills.

Senior Tax Manager (Fluent in German)

Company: Aprio

Location: Atlanta, GA

Posted Jan 28, 2025

Aprio is a nationally ranked CPA and advisory firm with 22 US office locations and over 2100 team members. They offer a top-rated culture, vast growth opportunities, and competitive compensation. The firm is currently seeking a Senior Tax Manager with fluent German skills, recent experience in public accounting, and 5+ years of federal tax consulting or compliance experience. Aprio provides a comprehensive benefits package, including medical, dental, vision insurance, 401k with profit sharing, and tuition assistance. The firm is committed to diversity and equal opportunity employment.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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