Exceptional Customer Service Jobs in Atlanta, GA

53,917 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Atlanta, GA area.

Client Service Coordinator

Company: Banfield Pet Hospital

Location: Newnan, GA

Posted Jan 24, 2025

The Client Service Coordinator (CSC) is responsible for managing the flow of clients and pets through the hospital, ensuring maximum productivity of the veterinary medical team, and providing exceptional client service. The CSC promotes hospital services, recruits new clients, and coordinates pet care in a friendly and efficient manner. They are expected to live and exemplify the Five Principles of Mars, Inc., and demonstrate strong leadership, customer focus, integrity, and time management skills. The role involves multi-tasking, communication, problem-solving, and client service skills. The CSC must be comfortable working with pets, have good computer skills, and be able to work in a moderately high noise environment. High school diploma or equivalent is preferred, with one year of related experience and medical background preferred. Banfield Pet Hospital is an equal opportunity employer.

Cybersecurity Analyst

Company: Per Scholas

Location: Atlanta, GA

Posted Jan 24, 2025

Per Scholas is a non-profit organization offering free tech career training. They provide hands-on learning, mentorship, and industry-recognized certifications. Learners receive support for financial control and career planning. The Cybersecurity Analyst course prepares students for the CySA+ and Splunk Core certifications, connecting them to a network of alumni and employers.

Director- Global IT SC Transportation Management

Company: Coca-Cola

Location: Atlanta, GA

Posted Jan 24, 2025

The Coca-Cola Company is undergoing a global digital transformation, modernizing its supply chain processes and upgrading its SAP system to SAP S4 Hana. The company is implementing the latest SAP S4 HANA TM module for its Concentrate Business Supply organization, integrating with OTM for North America. The Global IT Transportation Management System Director will play a crucial role in this transformation, designing and delivering functional and technical solutions for new projects, and ensuring continuous improvement and maintenance. The role requires expertise in SAP S4 HANA TM, Transportation Management, and integrations, along with strong program management skills and the ability to work in a virtual and international environment.

Risk Management Executive

Company: Bank of America

Location: Atlanta, GA

Posted Jan 24, 2025

Warehouse Shift Manager

Company: Coca-Cola

Location: Lithia Springs, GA

Posted Jan 24, 2025

Department Manager

Company: H&M

Location: Savannah, GA

Posted Jan 24, 2025

Software Engineer

Company: Merrill

Location: Atlanta, GA

Posted Jan 24, 2025

Technician - Quality Assurance

Company: Coca-Cola

Location: College Park, GA

Posted Jan 24, 2025

Coca-Cola UNITED is offering a Quality Assurance Technician position in College Park, GA. The role involves testing finished products and packaging attributes to ensure they meet specifications. Responsibilities include beverage and package attribute testing, syrup testing, lab equipment maintenance, and data entry. The company provides a comprehensive benefits package, including vacation, health insurance, life insurance, and a 401(k) match. The ideal candidate should be at least 18 years old, have effective communication skills, and be able to work flexible schedules. CCBCU is an Equal Opportunity Employer.

Management Trainee

Company: Enterprise Mobility

Location: Canton, GA

Posted Jan 24, 2025

Data Analytics, Anti Money Laundering Senior Consultant

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte is seeking a Data Analytics, Anti-Money Laundering Senior Consultant. This role involves working with a team of experts to develop data-driven solutions for complex regulatory risk and AML challenges. The consultant will use advanced analytics, machine learning, and various platforms like Actimize, Oracle, and SAS Viya. Responsibilities include enhancing global transaction monitoring functions, managing data analytics and solution development engagements, and facilitating technical skill-building within the team. The ideal candidate should have a Bachelor's degree, 4+ years of hands-on technical experience, and proficiency in Power BI, Tableau, and Python. Experience with AML, KYC, Transaction Monitoring, and Sanctions data is required. The role involves travel up to 25%, and commitment to personal and professional growth is essential.

Merchandiser Trainee

Company: Coca-Cola

Location: Canton, GA

Posted Jan 24, 2025

Coca-Cola United is offering a Merchandiser - Large Store Trainee position in Jasper, Tennessee. The role involves building displays, replenishing inventory, maintaining product integrity, and providing excellent customer service. The company provides a comprehensive benefits package including vacation, health insurance, life insurance, 401(k) match, and exclusive discounts. The job requires a valid driver's license, reliable vehicle, and ability to lift up to 50 pounds. Previous merchandising experience is preferred.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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