Exceptional Customer Service Jobs in Atlanta, GA

53,917 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Atlanta, GA area.

Senior Environmental Services Attendant

Company: Sodexo

Location: College Park, GA

Posted Jan 24, 2025

Center Medical Director (CMD)

Company: CSL

Location: Macon, GA

Posted Jan 24, 2025

CSL Plasma, a global leader in human plasma collection, offers operational initiatives aimed at improving efficiencies and reducing process variation within their fleet. The Plasma Multi Discipline role manages multiple sub-families, ensuring center development. Benefits include health care options, life insurance, disability coverage, a 401(k) savings program, paid time off, and observed holidays. CSL Plasma is committed to diversity and inclusion, with employees in over 35 countries, and is dedicated to helping people with rare and serious diseases live normal, healthy lives.

Market Manager (Atlanta, GA)

Company: Vita Coco

Location: Atlanta, GA

Posted Jan 24, 2025

The Vita Coco Company, a leading coconut water brand founded in 2004, is seeking a Market Manager based in Atlanta, GA. The role involves planning and preparing distributor business plans, innovation launches, and volume distribution targets. The Market Manager will also measure and improve execution, manage distributors, hire and develop a team, collaborate with the Market Development team, and handle key call points. The company is committed to equal employment opportunities and maintaining a harassment-free work environment.

Principal Engineer, Identity and Access Management (IAM)

Company:

Location: Alpharetta, GA

Posted Jan 24, 2025

McKesson, a Fortune 10 company, is seeking a Principal Engineer of Identity and Access Management. The role involves serving as a technical leader, decomposing complex problems, understanding system inter-dependencies, and applying cutting-edge principles. The ideal candidate should have 10+ years of professional experience, 8+ years in cybersecurity/software development/infrastructure, and expertise in implementing Cloud identity solutions. McKesson values its employees' well-being, offering comprehensive benefits and a competitive compensation package.

Territory Manager (Bilingual Preferred - Spanish)

Company: US Foods

Location: Calhoun, GA

Posted Jan 24, 2025

US Foods is seeking a Territory Manager with sales experience, preferably in the foodservice industry. The role involves developing and managing customer relationships, selling food and non-food items, and achieving sales and profitability goals. Key responsibilities include fostering customer relationships, managing deliveries, communicating and collecting accounts receivable, and leveraging resources for top penetration opportunities and new accounts. The position requires excellent communication skills, problem-solving abilities, and a team-up mentality. A valid driver's license is required, and the role involves frequent driving and occasional lifting of up to 75 lbs.

Certified Pharmacy Technician

Company: Walgreens

Location: Atlanta, GA

Posted Jan 24, 2025

Agency Producer

Company: Farmers Insurance Agencies

Location: Atlanta, GA

Posted Jan 24, 2025

The text describes a job opportunity for an insurance producer working for a Farmers agency owner. The role involves assisting customers with products and services, networking to develop leads, and conducting sales presentations. Compensation can be a base salary, base salary plus commission, or commission only. The job requires being licensed in the applicable state and passing a background check. The candidate authorizes information sharing with Farmers representatives, including agency owners, for potential staff opportunities.

Pharmacy Operations Manager

Company: Walgreens

Location: Peachtree City, GA

Posted Jan 24, 2025

Pharmacy Operations Manager

Company: Walgreens

Location: Tifton, GA

Posted Jan 24, 2025

The role involves performing day-to-day non-clinical pharmacy operations, administrative tasks, and ensuring efficient workflow and positive patient experience. The individual will serve as a full-time certified pharmacy technician, operating pharmacy systems, and processing prescriptions under a pharmacist's supervision. They will also supervise pharmacy technicians and cashiers, and be responsible for personnel selection, scheduling, and development. The role includes customer engagement, resolving complaints, and enhancing customer experience. Operations involve assisting in patient care, prescription data entry, and medication preparation. The individual will manage core pharmacy workflow, coordinate daily activities, and ensure pharmacy cleanliness and adequate supplies. They will also manage non-clinical patient calls, drive technology/process roll-out, and maintain pharmacy equipment. People & Performance Management includes leading technician performance, hiring, onboarding, training, and scheduling. The role requires PTCB certification, one year of pharmacy technician experience, and fluency in English.

Pharmacist Local Specialty

Company: Walgreens

Location: Atlanta, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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