Exceptional Customer Service Jobs in Atlanta, GA

53,917 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Atlanta, GA area.

Retail Sales

Company: Cracker Barrel

Location: Morrow, GA

Posted Jan 24, 2025

Cracker Barrel Old Country Store is seeking a Retail Sales team member in Morrow, GA. The role involves managing the retail shop, providing excellent guest service, and maintaining stock. The position offers flexible hours, potential for promotion, and comprehensive training. The company values diversity, equity, and inclusion, and provides a culture of belonging, top-notch training, diverse career paths, and competitive benefits. The job requires the ability to stand for long periods, lift up to 40 pounds, and work with food items.

Host

Company: Cracker Barrel

Location: McDonough, GA

Posted Jan 24, 2025

Server

Company: Cracker Barrel

Location: College Park, GA

Posted Jan 24, 2025

Cook

Company: Cracker Barrel

Location: Kingsland, GA

Posted Jan 24, 2025

Cracker Barrel Old Country Store is seeking a Cook to join their kitchen team. The role involves preparing a full menu of Southern favorites using Cracker Barrel's recipes and methods. The Cook will ensure high standards of professional cooking, quality, safety, cleanliness, and hospitality. Flexible hours are available, and there's potential for promotion and continued development. The company values diversity, equity, and inclusion, and offers a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits.

MedTech Strategy Consulting Senior Manager

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture's Life Sciences Practice, specifically its MedTech division, is seeking a Strategy Professional with extensive experience in the medical technology sector. The role involves developing business and product growth strategies, identifying new opportunities, conducting research, and delivering strategic projects. The ideal candidate should have an undergraduate degree in Engineering, Economics, Business, or Finance, along with 7+ years of experience in business and product strategy, and 5+ years in the medical device industry. The role requires leadership skills, effective communication, and the ability to build strategic partnerships. Accenture is committed to diversity and inclusion, and offers competitive compensation, starting from $200,000 - $205,999 in Colorado.

Sourcing Specialist, Energy (Natural Gas)

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture, a leading provider of sourcing and procurement services, is seeking a Sourcing Execution Specialist for their Deregulated Procurement Team within the Energy Practice. The role involves sourcing electricity and natural gas for commercial and industrial clients, focusing on effective bidding, scheduling, and risk management. Responsibilities include RFP development, market assessment, contract negotiation, and client communication. The ideal candidate should have a Bachelor's degree, 5+ years of experience in energy procurement or related fields, and strong analytical, problem-solving, and communication skills. Accenture values diversity and inclusion, offering a dynamic work environment with opportunities for growth and advancement.

SOX IT Controls Consultant

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture is seeking a SOX IT Controls Consultant for a remote position in the US. The role involves ensuring Accenture's compliance with Sarbanes-Oxley legislation on the IT side of internal operations. Responsibilities include coordinating and tracking SOX IT General Controls activities, assisting with access reviews, assessing new IT systems, reviewing vendor SOC1 reports, and maintaining process/controls documentation. The ideal candidate should have a Bachelor's degree in Computer Science or Accounting, at least 3 years of SOX Compliance experience, and strong communication and analytical skills. Industry certifications, Big4 Accounting firm experience, and knowledge of the IT environment are preferred. Accenture is committed to diversity and inclusion.

Regional Vice President, Enterprise Sales - Southeast Territory (Remote)

Company: Grand Rounds Health

Location: Atlanta, GA

Posted Jan 24, 2025

Included Health, a tech-driven healthcare company, is seeking an Enterprise Sales Director. The role involves selling the company's suite of products to large employers (5,000-20,000 employees) to enhance their healthcare offerings. The ideal candidate should have 7+ years of sales experience, a proven track record in the enterprise segment, and strong relationship-building skills. The company, recognized as a 2019 Best Place to Work and a UCSF Digital Health Award winner, aims to revolutionize healthcare through technology.

Veterinary Assistant - 000285

Company: Banfield Pet Hospital

Location: Norcross, GA

Posted Jan 24, 2025

Banfield Pet Hospital offers rewarding Veterinary Assistant careers. These professionals work closely with other pet health care experts, advocating for pets and educating clients on pet health. They support veterinarians and technicians, ensuring pet and client safety, and maintaining cleanliness. Vet Assistants at Banfield use their technical skills daily, communicate effectively, and mentor team members. Benefits include 401(k) participation, paid time off, and Optimum Wellness Plans for pets. Banfield supports professional growth with development plans, learning opportunities, and community involvement.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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