Exceptional Customer Service Jobs in Atlanta, GA

53,917 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Atlanta, GA area.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Calhoun, GA

Posted Jan 24, 2025

The job description outlines responsibilities for a Courtesy Clerk/Grocery Bagger, which includes bagging groceries, maintaining a clean store environment, assisting customers, and performing basic shelf conditioning. The role emphasizes exceptional customer service, respect, honesty, integrity, diversity, inclusion, and safety. The company, a large grocer with nearly 2,800 stores, values its employees and offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

MEAT/CLERK

Company: Kroger

Location: Hinesville, GA

Posted Jan 24, 2025

Grocery Clerk

Company: Kroger

Location: Rome, GA

Posted Jan 24, 2025

The job description outlines responsibilities for a Grocery Clerk, emphasizing exceptional customer service, maintaining a clean and safe environment, and assisting in achieving sales and profit goals. Key tasks include helping customers discover new items, informing them of food specials, ensuring product freshness, and maintaining inventory. The role also involves promoting trust and respect among associates, adhering to food safety regulations, and reinforcing safety programs. The company values respect, honesty, integrity, diversity, inclusion, and safety, offering comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Personal Banker

Company: PNC

Location: Decatur, GA

Posted Jan 24, 2025

At PNC, the Branch Sales and Service Associate I role in Decatur, Georgia, is a customer-focused position. The associate will strengthen customer relationships through proactive sales and service activities, leveraging a defined sales process. They will engage in sales conversations to identify appropriate financial solutions, collaborate with ecosystem partners to grow customers' share of wallet, and create customer loyalty. The role requires accountability, banking knowledge, client loyalty, customer experience, and proactive sales skills. PNC offers comprehensive benefits including health coverage, life insurance, disability protection, 401(k) with match, and various paid time off options.

PHARMACY/TECHNICIAN

Company: Kroger

Location: Duluth, GA

Posted Jan 24, 2025

The job description involves providing exceptional customer service, maintaining a safe and inclusive environment, and complying with regulations. Responsibilities include direct patient intervention, adhering to food safety guidelines, managing inventory, and ensuring a stellar customer experience. The role requires handling confidential information, working in a high-paced environment, and supporting company health initiatives. Qualifications include a high school diploma, ability to handle confidential information, and meeting state requirements. Desired qualifications include previous experience or EPRN familiarity. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Kingsland, GA

Posted Jan 24, 2025

PHARMACY/TECHNICIAN

Company: Kroger

Location: Peachtree City, GA

Posted Jan 24, 2025

The job description involves providing exceptional customer service, maintaining a safe and inclusive environment, and complying with regulations. Responsibilities include direct patient intervention, adhering to food safety guidelines, managing inventory, and ensuring a stellar customer experience. The role requires handling confidential information, working in a high-paced environment, and supporting company health initiatives. Qualifications include a high school diploma, ability to handle confidential information, and meeting state requirements. Desired qualifications include previous experience or EPRN familiarity. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Grocery Clerk

Company: Kroger

Location: Canton, GA

Posted Jan 24, 2025

PHARMACY/TECHNICIAN

Company: Kroger

Location: Conyers, GA

Posted Jan 24, 2025

The job description involves providing exceptional customer service, maintaining a safe and inclusive environment, and complying with regulations. Responsibilities include direct patient intervention, adhering to food safety guidelines, managing inventory, and ensuring a stellar customer experience. The role requires handling confidential information, working in a high-paced environment, and supporting company health initiatives. Qualifications include a high school diploma, ability to handle confidential information, and meeting state requirements. Desired qualifications include previous experience or EPRN familiarity. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Dalton, GA

Posted Jan 24, 2025

FUEL CENTER/CLERK

Company: Kroger

Location: Savannah, GA

Posted Jan 24, 2025

PHARMACY/TECHNICIAN

Company: Kroger

Location: Canton, GA

Posted Jan 24, 2025

The job description involves providing exceptional customer service, maintaining a safe and inclusive environment, and complying with regulations. Responsibilities include direct patient intervention, adhering to food safety guidelines, managing inventory, and ensuring a stellar customer experience. The role requires handling confidential information, working in a high-paced environment, and supporting company health initiatives. Qualifications include a high school diploma, ability to handle confidential information, and meeting state requirements. Desired qualifications include previous experience or EPRN familiarity. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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