Exceptional Customer Service Jobs in Atlanta, GA

53,917 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Atlanta, GA area.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Atlanta, GA

Posted Jan 24, 2025

Environmental Services Attendant

Company: Sodexo

Location: Albany, GA

Posted Jan 24, 2025

Sodexo is seeking a full-time Environmental Services Attendant for a flexible schedule. The role involves providing high-quality cleaning services across various locations, including offices, rooms, and common areas. No prior experience is required, and Sodexo offers a supportive work environment, training opportunities, and comprehensive benefits. The company values diversity and inclusion, and emphasizes creating a better everyday for everyone.

Production Operative

Company: Ingram Content Group

Location: Atlanta, GA

Posted Jan 24, 2025

The job description outlines a role in a manufacturing environment, requiring 1 year of experience in a similar setting. Essential skills include operating production equipment such as printers, book binders, trimmers, and laminators. The role involves cross-functional work, maintaining a safe environment, and adhering to safety guidelines. Qualifications include GCSEs or equivalent, and the ability to perform repetitive manual tasks. The job offers a competitive salary, generous holiday, life assurance, company pension scheme, sick pay, continuous professional development, business casual dress code, free onsite parking, hot drinks, snack and drink vending machines, gym membership corporate discount, and service awards.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Conyers, GA

Posted Jan 24, 2025

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders efficiently, ensuring freshness and quality. Responsibilities include assembling orders, processing payments, and delivering orders to customers' cars. The position requires excellent customer service skills, communication, and the ability to work without supervision. Previous experience in personal shopping, production, or warehouse environments is desired. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Cashier

Company: Kroger

Location: Marietta, GA

Posted Jan 24, 2025

The job description outlines responsibilities for a Cashier/Checker role, emphasizing the importance of creating a positive customer experience, maintaining a clean and safe environment, and adhering to company values. Key tasks include processing transactions efficiently, handling various tenders, controlling loss, reporting discrepancies, and ensuring compliance with food safety regulations. The role also involves reinforcing safety programs, practicing preventive maintenance, and providing excellent customer service. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and opportunities for growth.

Key Account Executive

Company: Labcorp

Location: Macon, GA

Posted Jan 24, 2025

Labcorp, recognized as one of Forbes 2021 World's Best Employers and named to Fast Company's 2021 Most Innovative Companies, is hiring a Key Account Executive. The role involves managing a large existing book of business, introducing focus specialty products, and providing superior customer service. The successful candidate will be a competitive, collaborative individual with strong communication and business acumen skills. The position requires mostly day travel in the South Georgia market. Benefits include comprehensive medical, dental, vision, life insurance, STD/LTD, 401(k), PTO, tuition reimbursement, and an Employee Stock Purchase Plan.

Grocery Clerk

Company: Kroger

Location: Roswell, GA

Posted Jan 24, 2025

The job description outlines responsibilities for a Grocery Clerk, emphasizing exceptional customer service, maintaining a clean and safe environment, and assisting in achieving sales and profit goals. Key duties include helping customers discover new products, informing them of specials, ensuring product freshness, and maintaining inventory. The role also involves promoting trust and respect among associates, adhering to food safety regulations, and reinforcing safety programs. The company values respect, honesty, integrity, diversity, inclusion, and safety, offering comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Patient Care Technician

Company: DaVita

Location: Atlanta, GA

Posted Jan 24, 2025

Account Executive, Marketing Cloud (Federal Civilian)

Company: Salesforce

Location: Atlanta, GA

Posted Jan 24, 2025

Salesforce, a leading company in AI, Data, and CRM, is seeking an experienced Sales Executive for the Marketing Cloud AE role. The ideal candidate should have 10+ years of enterprise software sales experience, preferably in marketing technology, and a proven track record in account management, especially within Federal Civilian accounts. The role involves being a subject matter expert, empowering the broader account team, collaborating on Salesforce Marketing solutions, and driving revenue within a specified region. The candidate must be self-motivated, committed to achieving sales targets, and willing to travel. Salesforce is an Equal Employment Opportunity employer, committed to creating a diverse and inclusive workforce.

Bakery/Deli Clerk

Company: Kroger

Location: Decatur, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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