Exceptional Customer Service Jobs in Atlanta, GA

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Looking for Exceptional Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Atlanta, GA area.

Technical - Functional Oracle EBS Developer

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte's Government & Public Services practice is seeking an experienced Technical - Functional Oracle EBS Developer with 8+ years of experience. The role involves functional SDLC tasks and technical development work in PL/SQL within an Oracle EBS or custom application environment. Responsibilities include requirements gathering, design, coding, testing, debugging, end-user training, and documentation. The developer will work directly with technical and business representatives, participating in meetings with key system owners to understand business requirements and supporting the administering and maintaining of development environments. The role also involves leading a team of junior practitioners, analyzing and debugging technical issues based on Oracle Forms, Reports and PL/SQL. A good understanding of Oracle Financial & procurement module business processes and features is required. The position offers opportunities for professional development and growth within Deloitte's diverse, equitable, and inclusive culture.

Tax Consultant Intern (Global Trade Advisory) (Summer 2025)

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte's Global Trade Advisory (GTA) practice is seeking a tax consulting intern with a technical background. The intern will gain hands-on experience in day-to-day responsibilities, receive mentorship, and work on complex tax issues. The role involves research, technology use, and collaboration with team members. Interns may be deployed on automation projects, participate in systems design, and analyze trade regulations. Successful candidates will demonstrate leadership, problem-solving skills, and strong communication abilities. They should have a strong academic record, preferably in relevant fields like IT, Computer Science, Economics, Engineering, or Supply Chain. Travel up to 80% is required. The internship starts in Summer 2025.

Deloitte Consulting - Healthcare Summer Associate

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte offers a unique opportunity to work with diverse global clients across various industries, including healthcare, life sciences, and more. As a Summer Associate, you'll engage in client-facing responsibilities such as analyzing issues, interviewing staff, and formulating recommendations. The role involves sharpening consulting and networking skills through social outings, team meetings, and community service events. Key responsibilities include helping clients navigate shifts in the healthcare and life sciences landscape, providing strategic guidance, and enabling rapid redesign of business processes. The role requires current enrollment in specific programs, strong academic credentials, and the ability to travel up to 50%. Deloitte provides extensive resources, onboarding programs, and opportunities for professional growth.

Retail Sales Associate - Tanger Out Savannah

Company: Gap Inc.

Location: Savannah, GA

Posted Jan 24, 2025

Gap, an iconic American brand, is seeking a customer service representative. The role involves engaging with customers, providing excellent service, and educating them about products and promotions. The ideal candidate should be a good communicator, tech-savvy, a problem solver, and capable of handling customer interactions professionally. Gap offers benefits including merchandise discounts, competitive Paid Time Off, extensive 401(k) plan, and more. The company is committed to diversity and inclusion, having been recognized by Forbes as one of the World's Best Employers and for Diversity in 2022.

Independent Optometrist - Sam's Club

Company: Walmart

Location: Lithia Springs, GA

Posted Jan 24, 2025

Client service Representative

Company: Banfield Pet Hospital

Location: Roswell, GA

Posted Jan 24, 2025

The Client Service Coordinator (CSC) is responsible for managing the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team, and ensuring good communication with associates and clients. The CSC promotes hospital services, educates clients about wellness plans and preventative care, and assists with administrative tasks. They are expected to live and exemplify the Five Principles of Mars, Inc., and demonstrate strong leadership, communication, and client service skills. The role requires multi-tasking, problem-solving, and the ability to work in a fast-paced environment with a moderately high noise level.

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2121)

Company: Target

Location: Marietta, GA

Posted Jan 24, 2025

Target, a Fortune 50 company, is seeking a Guest Advocate. The role involves providing exceptional guest service, solving guest concerns, and promoting Target's services and benefits. Key responsibilities include greeting guests, understanding their needs, assisting with returns, and maintaining a clean work area. The ideal candidate is energetic, communicative, and comfortable with multi-tasking in a fast-paced environment. No two days are the same, offering variety and continuous learning opportunities.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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