Exceptional Customer Service Jobs in Atlanta, GA

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Looking for Exceptional Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Atlanta, GA area.

Shift Supervisor Trainee

Company: CVS Health

Location: Newnan, GA

Posted Jan 24, 2025

RPA AWS Infrastructure Solution Specialist

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte's US Delivery Centers are expanding, offering an opportunity for technologists to work in a collaborative environment without extensive travel demands. The role involves designing, developing, and configuring RPA/IDP/OCR tools, working closely with cross-functional teams, and leveraging AWS/GCP/Azure services. The ideal candidate should have 3+ years of experience in intelligent automation infrastructure, serverless components, CI/CD pipelines, and cloud platforms. A Bachelor's degree in a related field is required, and the candidate must be able to commute to one of the specified delivery locations. Preferred skills include experience with IAM policies, SAML 2.0/OKTA, Azure AD, and SQL Server.

Senior Manager - Compliance

Company: Infosys

Location: Atlanta, GA

Posted Jan 24, 2025

Manager, Strategic Partnerships

Company: DoorDash

Location: Atlanta, GA

Posted Jan 24, 2025

Staff Accountant - Atlanta, GA

Company: CRH

Location: Atlanta, GA

Posted Jan 24, 2025

Residential Lawn Specialist/Aerator

Company: TruGreen

Location: Norcross, GA

Posted Jan 24, 2025

TruGreen, a leading lawn care company, is accepting applications on an ongoing basis. The job involves administering timely lawn applications, diagnosing and correcting customer problems, and recommending products. TruGreen offers competitive wages, health insurance, training, and development opportunities. The role is outdoors, with no two days being the same. TruGreen values its employees, providing a supportive team environment and commitment to diversity and inclusion.

Electrical Engineer

Company: Leidos

Location: College Park, GA

Posted Jan 24, 2025

Leidos is looking for a Senior Electrical Engineer to join their National Airspace Systems Integration Support (NISC) program, working with the Federal Aviation Administration (FAA). The role involves design engineering and project management for critical power distribution systems in air traffic control facilities. The position is hybrid, based in College Park, GA, with 50% travel. Key responsibilities include planning and designing projects, conducting load studies, preparing designs and reports, and managing projects. Required qualifications include a Bachelor's degree in Electrical Engineering, extensive experience in critical power systems, proficiency in SKM and AutoCAD, and strong communication skills. Preferred qualifications include a Registered Professional Engineer license, prior FAA experience, and NISC IV. The pay range is $104,650.00 - $189,175.00.

Pharmacy Technician

Company: CVS Health

Location: Suwanee, GA

Posted Jan 24, 2025

Software Engineer – Sr. Consultant

Company: Visa

Location: Atlanta, GA

Posted Jan 24, 2025

Oracle Cloud Financials Manager

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte is seeking a Diamond-level Oracle Partner Network member to help pave the way for clients and Oracle service line development. The role involves managing day-to-day interactions with executive clients, delivering technology and creative business solutions, and leading functional design, process design, and prototyping stages of Oracle Cloud implementations. The ideal candidate should have extensive experience in Oracle or PeopleSoft modules, proven experience as a senior resource, and strong communication and problem-solving skills. The role requires up to 50% travel and limited immigration sponsorship may be available. Deloitte offers a competitive wage range, benefits, and opportunities for professional development.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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