Exceptional Customer Service Jobs in Austin, TX

Positions 104,031 Updated daily

Looking for Exceptional Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Austin, TX area.

Security & Smart Home Sales Specialist

Company: Bulldog /ADT Security Services, LLC

Location: Irving, TX

Posted Aug 29, 2025

Valid driver’s license, reliable personal transportation & current vehicle insurance-required.*. Valid driver’s license, reliable personal transportation &…

Janitorial Area Manager- Dallas

Company: Diversified Maintenance

Location: Richardson, TX

Posted Aug 29, 2025

LICENSURE: Must possess a valid state driver’s license in order to fulfill the duties of this position, as significant travel between accounts is required.

Plumber - Commercial Projects

Company: Polk Mechanical Company

Location: Round Rock, TX

Posted Aug 29, 2025

Involved in the installation, modification, and repair of utility, supply, and disposal systems, fixtures, fittings, and equipment such as sewage, water, gas,…

Application Development Engineer

Company: Rise Technical Recruitment Limited

Location: Austin, TX

Posted Aug 29, 2025

You'll collaborate directly with customers, lead technical projects, and become a trusted technical expert driving new applications and process innovation.

Analytics Analyst I

Company: Commerce

Location: Austin, TX

Posted Aug 29, 2025

1-2 years of experience in data analysis or a related field, preferably with experience using Tableau (or similar BI tools).

Decision Science Analyst - Mid Level

Company: USAA

Location: San Antonio, TX

Posted Aug 29, 2025

Intermediate and some advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other…

Plumber - Commercial Projects

Company: Polk Mechanical Company

Location: Buda, TX

Posted Aug 29, 2025

Involved in the installation, modification, and repair of utility, supply, and disposal systems, fixtures, fittings, and equipment such as sewage, water, gas,…

Journeyman Plumber - Commercial Service

Company: HB Mechanical Services, Inc.

Location: Dallas-Fort Worth, TX

Posted Aug 29, 2025

Journeyman or Master's license (Preferred). Cuts openings in walls and floors to accommodate pipe and pipe fittings, using hand tools and power tools.

Security & Smart Home Sales Specialist

Company: Bulldog /ADT Security Services, LLC

Location: Grapevine, TX

Posted Aug 29, 2025

Valid driver’s license, reliable personal transportation & current vehicle insurance-required.*. Valid driver’s license, reliable personal transportation &…

Entry Level Retail Sales Associate + Advancement opportunities

Company: Texas Global Consulting

Location: San Antonio, TX

Posted Aug 29, 2025

Networking & Leadership Opportunities – Attend local and national events to develop your skills and connect with industry leaders. Why You’ll Love It Here:*.

Hospice Marketing & Community Liaison Director

Company: FULL HEARTS HOSPICE LLC

Location: Houston, TX

Posted Aug 29, 2025

Focused on expanding nationally through growth, acquisitions, and new market entry. Emphasizes service quality, clinical standards, regulatory compliance, and…

Security & Smart Home Sales Specialist

Company: Bulldog /ADT Security Services, LLC

Location: Garland, TX

Posted Aug 29, 2025

Valid driver’s license, reliable personal transportation & current vehicle insurance-required.*. Valid driver’s license, reliable personal transportation &…

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

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