Exceptional Customer Service Jobs in Austin, TX

Positions 104,031 Updated daily

Looking for Exceptional Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Austin, TX area.

Pharmacist

Company: PurposeMed

Location: San Antonio, TX

Posted Aug 25, 2025

An active Texas Pharmacist license and in good standing with the Texas State Board of Pharmacy. *Permanent team members (employees) and their dependents are…

Window Installer

Company: Hardy Windows

Location: Austin, TX

Posted Aug 25, 2025

Utilize hand tools and power tools effectively for various installation tasks. Proficiency in using hand tools, power tools, and equipment relevant to the…

Commercial Door Technician Trainee

Company: DH Pace

Location: Houston, TX

Posted Aug 25, 2025

Must possess valid driver's license and good driving record. Prior experience in a similar role or one that required a mechanical aptitude preferred.

IT/ OPS Data Analyst IV

Company: Texas Department of Family and Protective Services

Location: Austin, TX

Posted Aug 25, 2025

Graduation from an accredited College or University with a degree in computer science, computer information systems, management information systems, or a…

Machine Operator - Day Shift

Company: NOV Inc.

Location: San Antonio, TX

Posted Aug 25, 2025

Manufactures high-quality, low-cost pipe according to manufacturing specification sheets in an efficient manner while maintaining all NOV quality and safety…

COMMERCIAL HVAC TECHNICIANS NEEDED - SIGN ON BONUS!

Company: Airco Mechanical

Location: Round Rock, TX

Posted Aug 25, 2025

Valid Texas driver’s license with a clean record. Airco Mechanical, a leader in the commercial mechanical, electric and plumbing industries is now accepting…

ML Data Scientist - Product Analytics, Apple Ads

Company: Apple

Location: Austin, TX

Posted Aug 25, 2025

Work closely with the product team to identify and size new opportunities, develop data requirements, establish appropriate KPIs, and establish proper reporting…

Flex Unarmed Security Officer

Company: Avail Security Group

Location: Houston, TX

Posted Aug 25, 2025

Just have valid DL and Security Experience. Responding to incidents on property. Locking and unlocking gates at opening and closing.

Machine Operator - Night Shift

Company: NOV Inc.

Location: San Antonio, TX

Posted Aug 25, 2025

Manufactures high-quality, low-cost pipe according to manufacturing specification sheets in an efficient manner while maintaining all NOV quality and safety…

Pipe Fitter and/or Pipe Welder (Water & Wastewater Industry)

Company: Custom Piping Systems

Location: San Antonio, TX

Posted Aug 25, 2025

Valid driver’s license required. Must be able to pass testing and certification as per ASTM Section IX BPVC for both Carbon Steel and Stainless Steel.

Data Scientist - Business Analytics

Company: Apple

Location: Austin, TX

Posted Aug 25, 2025

Demonstrated ability to collaborate with advertisers to design A/B tests to demonstrate effectiveness of Apple Ads, collaborate with sales leadership to…

Restaurant Kitchen Equipment Service Technician-5 weeks PTO on Day 1! Weekly pay! (Austin, TX)

Company: Whataburger

Location: Austin, TX

Posted Aug 25, 2025

Valid driver’s license with liability insurance, a good driving record and a satisfactory background check is required. Consistent 50-hour work week year-round.

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

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