Exceptional Customer Service Jobs in Austin, TX

Positions 104,031 Updated daily

Looking for Exceptional Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Austin, TX area.

Sales Associate - Cedar Park

Company: La-Z-Boy Furniture Galleries by Lebco Industries

Location: Cedar Park, TX

Posted Aug 14, 2025

As a Sales Associate, you will be responsible for driving sales through excellent customer service, product knowledge, and effective communication.

SOC Analyst I Hybrid

Company: Motorola Solutions

Location: San Antonio, TX

Posted Aug 15, 2025

Familiar with managing & analyzing alerts from security tools such as firewalls and IDS/IPS, endpoint detection and response (EDR) tools.

Senior Plumbing Engineer (PE)

Company: AlphaStaff Talent Search

Location: San Antonio, TX

Posted Aug 14, 2025

Active Professional Engineer (PE) license with eligibility to transfer to Texas if currently licensed in another state. Half-day Fridays year-round.

Senior Plumbing Engineer (PE)

Company: AlphaStaff Talent Search

Location: Dallas, TX

Posted Aug 14, 2025

Active Professional Engineer (PE) license with eligibility to transfer to Texas if currently licensed in another state. Half-day Fridays year-round.

Executive Chef - Airline Catering

Company: LSG Sky Chefs

Location: Austin, TX

Posted Aug 14, 2025

Represents kitchen and kitchen staff in front of external stakeholders. Guide, motivate and develop the subordinate employees within the Human Resources Policy.

Category Analyst - General Merchandise

Company: Buc-ee's

Location: Pearland, TX

Posted Aug 14, 2025

Use data sources to develop regular and ad hoc reports to include out of stock, opportunity gap, SKU rationalization, plan-o-gram analysis, promotion analysis,…

Admin Role+Graphic Designer

Company: T-Shirts Etc. West Houston

Location: Houston, TX

Posted Aug 14, 2025

There will be a range of helping customers adjust their design, creating templates, and sending designs out to whichever vendor.

SOC Analyst I Hybrid

Company: Motorola Solutions

Location: San Antonio, TX

Posted Aug 15, 2025

Familiar with managing & analyzing alerts from security tools such as firewalls and IDS/IPS, endpoint detection and response (EDR) tools.

Residential and Commercial Cleaner

Company: Steam Master Cleaning and Restoration

Location: Austin, TX

Posted Aug 14, 2025

Report any maintenance or repair needs to management. Uphold high standards of cleanliness and safety at all times. Assist in janitorial duties as required.

Senior Plumbing Engineer (PE)

Company: AlphaStaff Talent Search

Location: Austin, TX

Posted Aug 14, 2025

Active Professional Engineer (PE) license with eligibility to transfer to Texas if currently licensed in another state. Half-day Fridays year-round.

Sr Cybersecurity Analyst - Risk

Company: GM Financial

Location: Irving, TX

Posted Aug 14, 2025

Experience with risk management and technical risk assessment processes ensuring compliance with policies and regulatory requirements.

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

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