Exceptional Customer Service Jobs in Austin, TX

Positions 104,031 Updated daily

Looking for Exceptional Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Austin, TX area.

Data Analyst

Company: ExxonMobil

Location: Houston, TX

Posted Aug 14, 2025

Bachelor's degree required in Data/Computer Science, Mathematics or related field (master’s preferred). Experience: 5+ years in oil and gas or data science;…

Journeyman Plumber

Company: Austin's Greatest Plumbing

Location: Cedar Park, TX

Posted Aug 14, 2025

Conduct field service work to troubleshoot plumbing issues at client locations. Utilize hand tools and power tools effectively to complete plumbing tasks.

Unarmed Security Officer-Sec. Lic. Required

Company: Metro One Loss Prevention Services Group (Guard Division), Inc.

Location: Dallas, TX

Posted Aug 14, 2025

Must have an active Texas Security License registered with the state. Monitor CCTV Camera System and accurately document activity in a daily report.

Senior Software Engineer (PHP/Javascript)

Company: Accolade, Inc.

Location: Houston, TX

Posted Aug 14, 2025

Lead and mentor junior and mid-level engineers, providing technical guidance and code reviews. You will collaborate closely with internal stakeholders, product…

Group Manager, Field Marketing

Company: Zendesk

Location: Austin, TX

Posted Aug 14, 2025

Work closely with performance marketing, email marketing, operations and other groups to ensure field marketing plans land successfully.

TruckMovers Class A & B Contractors Wanted - San Antonio

Company: TruckMovers

Location: San Antonio, TX

Posted Aug 14, 2025

TruckMovers drivers are independent contractors and have the freedom to operate on their own schedule. We require for CDL (Class B Min) independent contract…

Call Center Representative

Company: KSI Collision Parts

Location: Houston, TX

Posted Aug 14, 2025

As an Inside Sales Representative will be responsible for handling inbound and outbound calls, managing customer orders, verifying information, and providing…

Global Partner Marketing Programs Manager

Company: Zendesk

Location: Austin, TX

Posted Aug 14, 2025

Provide programmatic and operational support for the global Partner Marketing Development Funds (MDF) program, including requests, cancellations, payments,…

Machine Operator (Saw/Shear)

Company: McNichols

Location: Garland, TX

Posted Aug 14, 2025

Safely operate shop equipment to cut metal materials using hydraulic shears and saws, and other power tools. All uniforms, steel toed boots, welding gear, and…

Group Manager, Digital Marketing

Company: Zendesk

Location: Austin, TX

Posted Aug 14, 2025

Proficiency in Excel (Pivot Tables, VLOOKUP, SUMIF formulas), Tableau, Analytics tools (GA4, Adobe, etc.), and/or other marketing tools.

Marketing Operations Lead

Company: Zendesk

Location: Austin, TX

Posted Aug 14, 2025

This person will be responsible for designing and collaborating with teams of technical data engineers and architects to enable the foundational components of…

Sr. Staff Pharmacist (Oncology)- Full Time

Company: Houston Methodist Sugar Land Hospital

Location: Sugar Land, TX

Posted Aug 14, 2025

PHRM - Pharmacist - State Licensure - Texas Pharmacist license or eligible for Texas Pharmacist license within 90 days AND.

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

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