Exceptional Customer Service Jobs in Austin, TX

Positions 104,031 Updated daily

Looking for Exceptional Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Austin, TX area.

Experienced HVAC Service Technician

Company: Tiger Air

Location: Dallas, TX

Posted Oct 17, 2025

*Licensing:* Valid driver’s license with a clean driving record. *Skills:* Proficient in electrical and mechanical diagnostics, reading schematics, and using…

Lead Electrician - Commercial Refrigeration (Travel Position)

Company: Aggregate Trades

Location: Houston, TX

Posted Oct 17, 2025

Valid state driver's license required. Journeyman’s license and/or 10+ years of commercial electrical experience required.

Seasonal & Regular Retail Sales - Galleria Dallas

Company: Nordstrom

Location: Dallas, TX

Posted Oct 17, 2025

Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media). A day in the life….

CUSTOMER SERVICE REPRESENTATIVE / INSURANCE SALES AGENT

Company: Ai United Insurance

Location: Pasadena, TX

Posted Oct 17, 2025

You need to be able to work in a professional setting, have your own reliable transportation, and be available to work Monday & Friday 9 am - 7 pm, Tue, Wed &…

Guest Services Manager

Company: Dallas Symphony Orchestra - Morton H. Meyerson Symphony Center

Location: Dallas, TX

Posted Oct 17, 2025

Resolving escalated calls and any advanced customer service or ticketing issues as needed to the Director of Ticketing & Guest Services.

Senior Accountant

Company: Sequoias Tree Expert LLC.

Location: Houston, TX

Posted Oct 17, 2025

Bachelor’s degree in Accounting, Finance, or related field; CPA or progress to certification highly preferred; along with at least 3-5 years of related…

Marketing Manager

Company: Apptricity Corporation

Location: Irving, TX

Posted Oct 17, 2025

Bachelor's degree in marketing or business-related field. Responsibility and accountability for all marketing leadership activities including: press relations,…

Senior Tax Accountant

Company: Barrett Cooper Accounting, PC

Location: Schertz, TX

Posted Oct 17, 2025

CPA certification or EA license? CPA or EA license required. The ideal candidate will be a licensed CPA or EA with strong technical tax expertise and a client-…

Analyst Physical Security GRC 3

Company: CPS Energy

Location: San Antonio, TX

Posted Oct 17, 2025

Based on security risks, Integrated Security establishes and continuously improves security policies, procedures & standards, infrastructure, human and…

Carpenter for Fine Woodworking

Company: Craftsman Collective

Location: Austin, TX

Posted Oct 17, 2025

Utilize a wide range of carpentry techniques and tools to achieve superior finishes. Mastery of various woodworking techniques, materials, and tools.

Retail Sales - The Shops at La Cantera

Company: Nordstrom

Location: San Antonio, TX

Posted Oct 17, 2025

Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media).

Construction Laborer

Company: EnviroServe

Location: Dallas, TX

Posted Oct 17, 2025

Technicians are expected to be available to respond to emergency/time-critical incidents, chemical releases, natural disasters, derailments, transloading…

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

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