Exceptional Customer Service Jobs in Austin, TX

Positions 104,031 Updated daily

Looking for Exceptional Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Austin, TX area.

Elementary School Teacher

Company: Carney, Sandoe & Associates

Location: San Antonio, TX

Posted Aug 06, 2025

Encourage and monitor the progress of individual students and use information to adjust teaching strategies. Use technologies in the teaching/learning process…

Architecture Verification Engineer, Annapurna Labs Machine Learning Acceleration

Company: Annapurna Labs (U.S.) Inc.

Location: Austin, TX

Posted Aug 06, 2025

Build testing infrastructure, data analysis tools and debug tools. Los Angeles County applicants: Job duties for this position include: work safely and…

AEM Architect

Company: Robert Half

Location: Irving, TX

Posted Aug 06, 2025

Collaborate closely with architecture, marketing, and engineering teams to align asset management solutions with organizational goals.

Sr Software Engineer, Graviton Software, Annapurna Labs

Company: Annapurna Labs (U.S.) Inc.

Location: Austin, TX

Posted Aug 06, 2025

We develop tools to automate most of the heavy lifting and maintain publicly available documentation: Graviton Developer Guide on GitHub.

Bilingual Client Service Manager

Company: MGA Homecare

Location: Austin, TX

Posted Aug 06, 2025

Current state driver’s license and automobile insurance. Appropriately logs all non-clinical client & field staff complaints in accordance with MGA policy.

Card Services Manager

Company: First Community Credit Union

Location: Houston, TX

Posted Aug 06, 2025

All FCCU employees enjoy community service events, free credit union membership along with a full range of banking services, a robust Health and Wellness…

Bilingual Customer Service Representative- Grapevine Mills Mall

Company: TaxFree Shopping

Location: Grapevine, TX

Posted Aug 06, 2025

Basic computer knowledge (ipad, excel, word, typing, etc.). Customer service : 1 year (Preferred). Interact with customers to provide information in response to…

Customer Service Representative

Company: Meet CSP Inc

Location: Dallas, TX

Posted Aug 06, 2025

Making proactive outbound calls to follow up on service and gather feedback. As a *Customer Care Associate*, you’ll be the voice of our brand—the first person…

CPLD/FPGA Firmware Engineer, Annapurna Labs, ML Accelerator Systems Firmware

Company: Annapurna Labs (U.S.) Inc.

Location: Austin, TX

Posted Aug 06, 2025

2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience.

Data Center Project Manager, IT/Network

Company: Microsoft

Location: Dallas, TX

Posted Aug 06, 2025

Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related…

Supervisor, Pharmacy Contact Center

Company: Rightway

Location: Irving, TX

Posted Aug 06, 2025

Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer…

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

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