Exceptional Customer Service Jobs in Austin, TX

Positions 104,031 Updated daily

Looking for Exceptional Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Austin, TX area.

Porter

Company: FirstService Residential

Location: Austin, TX

Posted Oct 11, 2025

Reports any needed repairs immediately to supervisor (such as leaky faucets or toilets, loose tile, broken windowpanes, missing nuts or screws, etc.).

Stand-By Unarmed Security Officer

Company: Inner Parish Security Corporation

Location: Austin, TX

Posted Oct 10, 2025

Must be able to obtain the status of license required for the position, either Armed or Unarmed. Documenting nightly operations and filing weekly reports.

Lead Commercial HVAC Technician

Company: CD Mechanical

Location: Friendswood, TX

Posted Oct 10, 2025

Provide leadership in the field, ensuring quality workmanship and professional representation of the company..

Retail Customer Service Associate

Company: FedEx Office

Location: Austin, TX

Posted Oct 11, 2025

FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of…

Nuclear Pharmacist

Company: Cardinal Health

Location: Dallas, TX

Posted Oct 11, 2025

Valid Pharmacist’s license in Texas, or able to obtain a valid license. Must hold a valid driver's license in the state in which the pharmacy is located.

CDL Class A Driver -- Local (Field Service Technician)

Company: Liquid Environmental Solutions

Location: Austin, TX

Posted Oct 10, 2025

During the execution of services, our FST’s are responsible for complying with all DOT, state regulations, and company safety and compliance policies.

Manual Machinist in Houston, Texas

Company: HOERBIGER

Location: Houston, TX

Posted Oct 11, 2025

Quality Assurance: Inspect parts using micrometers, calipers, bore gauges, and other precision measuring tools to ensure adherence to tolerances.

Security Officer Govenement Facility

Company: Allied Universal

Location: Grand Prairie, TX

Posted Oct 10, 2025

Greet guests and employees and escorts visitors and contractors to secure entry and exit points. As a Cleared Security Officer, you'll receive specialized…

AI/ML Engineer - Reinforcement Learning (RL)

Company: Cognitive Space

Location: Houston, TX

Posted Oct 11, 2025

Bachelor’s, Master’s degree, or Ph.D. in a relevant field: Statistics, Applied Mathematics, Operations Research, Computational Physics, Computer Science,…

Cybersecurity Analyst III

Company: Texas Department of Family and Protective Services

Location: Austin, TX

Posted Oct 11, 2025

Graduation from an accredited four-year college or university focusing on cybersecurity, information technology, computer science, or a related field.

Unarmed Security Officer University Park

Company: ACT Security Group

Location: Dallas, TX

Posted Oct 10, 2025

Company paid guard license renewal fees after one year of employment. Guard licensing application & training assistance. Ability to patrol on foot.

Repair Specialist for Sewers and Drains

Company: ARS-Rescue Rooter

Location: Houston, TX

Posted Oct 11, 2025

Valid driver’s license with clean driving record. Warm leads — follow-up on plumbing-related service calls. This is a consultative role that combines technical…

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

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