Exceptional Customer Service Jobs in Austin, TX

Positions 104,031 Updated daily

Looking for Exceptional Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Austin, TX area.

RCM & Patient Collections Manager – Call Center Operations

Company: M&M Staffing

Location: Richardson, TX

Posted Oct 04, 2025

Coach, develop, and lead a high-performing team of supervisors and agents. Help develop *RCM dashboards and performance reporting tools*.

MARKETING COORDINATOR

Company: Bunkhouse Corporate Office

Location: Austin, TX

Posted Oct 04, 2025

Bachelor’s degree in Marketing, Communications, Business, or a related field preferred. Help develop and organize brand-wide presentations and decks for…

Director of Marketing (Safety)

Company: Draeger, Inc.

Location: Houston, TX

Posted Oct 04, 2025

Develop, implement and lead the business field strategy and support Sales & Service leadership to achieve annual sales and profitability objectives for defined…

Event Sales Assistant

Company: The Hireverse

Location: Irving, TX

Posted Oct 04, 2025

Must have a reliable car and valid driver’s license. *Paid Training:* Learn everything you need to succeed before hitting the field.

Electrical Project Manager

Company: Hays Electrical Services

Location: Dallas, TX

Posted Oct 04, 2025

Bachelor's degree in electrical engineering, Construction Management, or a related field. Oversee and manage electrical construction projects, ensuring…

Cybersecurity Analyst II

Company: DEPARTMENT OF INFORMATION RESOURCES

Location: Austin, TX

Posted Oct 04, 2025

Develop and potentially deliver tabletop preparedness exercises for both technical and non-technical stakeholders, providing educational and awareness…

Cybersecurity Analyst II

Company: DEPARTMENT OF INFORMATION RESOURCES

Location: Austin, TX

Posted Oct 04, 2025

Develop and potentially deliver tabletop preparedness exercises for both technical and non-technical stakeholders, providing educational and awareness…

LOCAL Class A Driver TEXAS, NM, AZ

Company: ATL

Location: San Antonio, TX

Posted Oct 04, 2025

Excellent driving skills with a clean driving record. Follow all traffic laws and safety regulations while driving.

Cybersecurity Analyst II (Threat Researcher)

Company: DEPARTMENT OF INFORMATION RESOURCES

Location: Austin, TX

Posted Oct 04, 2025

Develop and potentially deliver tabletop preparedness exercises for both technical and non-technical stakeholders, providing educational and awareness…

Electrical Superintendent

Company: Hays Electrical Services

Location: Dallas, TX

Posted Oct 04, 2025

An associate’s degree or certification in construction management or electrical technology is preferred. Project Oversight & Management: Supervise and manage…

Security Officer - Morning

Company: City Security Services

Location: Houston, TX

Posted Oct 04, 2025

Patrol and provide security presence. Ensure security breaches are immediately reported. As a key member of our team, you will maintain a safe and secure…

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

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