Exceptional Customer Service Jobs in Chicago, IL

64,944 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Chicago, IL area.

Unarmed Retail Security Officer

Company: Per Mar Security Services

Location: Chicago, IL

Posted Oct 22, 2025

. The selected individual will patrol and secure assigned premises as well as identify risks to staff and patrons. Are you looking to change careers?

Advancement Reporting Analyst

Company: The University of Chicago

Location: Chicago, IL

Posted Oct 23, 2025

Conducts requirements analysis, translating requirements into a scope document and developing reporting deliverables based on the design.

Armed Security Officer - Chicago, IL

Company: Sizemore, Inc.

Location: Chicago, IL

Posted Oct 22, 2025

Ability to pass a criminal background, a clean MVR check (if driving), and employment verification. Work will be performed in a climate-controlled building and/…

UN Commercial Driver

Company: Lakeshore Recycling Systems LLC

Location: Chicago, IL

Posted Oct 22, 2025

Must not have any license suspensions within the last 2 years. Operate vehicle in accordance with Lakeshore Waste Services safety and Life Critical Rules, OSHA…

HVAC Residential Service Technician

Company: Leslie Heating, Cooling, Plumbing, & Electric

Location: Lombard, IL

Posted Oct 22, 2025

Complete all general HVAC in-home, service calls. Understand your sales criteria and hold yourself accountable for exceeding revenue goals.

HVAC/R Service Tech 5 - Refrigeration

Company: CoolSys

Location: Chicago, IL

Posted Oct 23, 2025

Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC,…

Porter - Lincoln park

Company: Levain Bakery

Location: Chicago, IL

Posted Oct 22, 2025

Wash, sanitize, restock dishes, trays, baking tools, and other supplies. Strong attention to detail and high standards for cleaning, maintaining cleanliness in…

RN - Home Health-River North

Company: Aspire Home Health Care

Location: Chicago, IL

Posted Oct 22, 2025

Registered Nurse licensed in the state of Illinois. Locations/ Zip Codes you serve are negotiable. Demonstrate working knowledge in Medicare and Medicaid…

Data Analyst II

Company: Uber

Location: Chicago, IL

Posted Oct 23, 2025

Use tools and programming languages like SQL, Tableau, Excel/Sheets, and many other internal tools (such as Oracle) to work efficiently at scale.

Patient Call Center Representative

Company: Chicago Cardiology Institute

Location: Oak Park, IL

Posted Oct 22, 2025

Data entry, patient recall and general clerical duties. Answering telephones, scheduling patient appointments, and directing calls to appropriate areas.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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