Exceptional Customer Service Jobs in Chicago, IL

64,944 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Chicago, IL area.

Repairman / Jack Of All Trade

Company: Molly Maid of Oak Park and the Midwestern Suburbs

Location: La Grange, IL

Posted Jul 24, 2025

Doors & Windows – Installation and repair of all door types (interior, exterior, sliding, storm), weather stripping, locks, trim, and basic window repairs or…

Software Engineer

Company: CACI

Location: Lisle, IL

Posted Jul 24, 2025

Participate in technical activities spanning multiple technical disciplines including security analysis, software/tool development, software test, development…

Repairman / Jack Of All Trade

Company: Molly Maid of Oak Park and the Midwestern Suburbs

Location: Hinsdale, IL

Posted Jul 24, 2025

Doors & Windows – Installation and repair of all door types (interior, exterior, sliding, storm), weather stripping, locks, trim, and basic window repairs or…

AI Prompt Engineer

Company: ActiveCampaign

Location: Chicago, IL

Posted Jul 24, 2025

This is a hands-on role focused on prompt design, workflow implementation, and knowledge asset creation, with a goal of delivering repeatable, high-quality…

Senior Accountant

Company: Union Tank Car Company

Location: Chicago, IL

Posted Jul 24, 2025

We offer a comprehensive benefits package that may include medical, dental, vision, 401k matching, and more! Understanding of GAAP and ability to create needed…

Manual Lathe Machinist II

Company: American Roller Company

Location: Chicago, IL

Posted Jul 24, 2025

Along the way, you’ll develop technical, mechanical, and problem-solving skills that open doors. Blueprint Reading: Interpret technical drawings and follow…

Registered Nurse 1 | Adult Obs | Nights

Company: Rush University Medical Center

Location: Chicago, IL

Posted Jul 24, 2025

16.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals with guidance.

Service Plumber

Company: Deljo Heating and Cooling

Location: Chicago, IL

Posted Jul 24, 2025

Valid driver's license with an insurable driving record. 2+ years of plumbing field experience and installation experience. Willing to invest in tools.

Regional CDL A Driver - up to $105,000

Company: G&D Integrated

Location: Chicago, IL

Posted Jul 24, 2025

Company drivers earn up to $105,000 per year. G&D Integrated that values our employees and drivers like family. At G&D, you’re in control.

Substation Electrician

Company: Metra

Location: Chicago, IL

Posted Jul 24, 2025

Must have a valid driver’s license. Starting pay rates may vary based on entry rates in the Collective Bargaining Agreement (CBA). High School Diploma or GED.

Senior Tax Analyst Indirect Tax

Company: Amrize Building Materials US

Location: Chicago, IL

Posted Jul 24, 2025

Manage state and local audits, working directly with auditors to provide required and requested data, and manage end to end audit process.

Retail Cosmetics Sales Associate - CHANEL Beaute, Orland Square - Full Time

Company: Macy’s

Location: Orland Park, IL

Posted Jul 24, 2025

Collaboration: Partnership with the total Beauty team to drive sales and deliver the customer experience. Use product knowledge to give expert guidance to each…

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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