Exceptional Customer Service Jobs in Chicago, IL

64,944 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Chicago, IL area.

Maintenance Supervisor

Company: Servitas Management Group, LLC

Location: Chicago, IL

Posted May 27, 2025

During performance of duties, documents and reports items to Management requiring repair or any suspicious or unlawful items around the facility or students,…

Senior Software Engineer, Full Stack

Company: Capital One

Location: Chicago, IL

Posted May 23, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

Carpenter

Company: Ace Handyman Services Oak Park River Forest

Location: Oak Park, IL

Posted May 22, 2025

W-2 status with the flexibility of an independent job. We need an independent thinker with strong problem-solving skills, excellent communication skills and a…

DoD SkillBridge: Carrier Sales Representative

Company: US Foods, Inc.

Location: Rosemont, IL

Posted May 25, 2025

Engaging carriers to sell freight and developing relationships with new and existing carriers in support of our customer base. HS diploma or GED required.

Field Service Technician (Injection Molding)

Company: Accelera

Location: Elk Grove Village, IL

Posted May 27, 2025

Valid passport and driver's license with a clean driving record. Strong electrical and hydraulic troubleshooting skills; ability to read schematics.

Data Scientist 1

Company: PayPal

Location: Chicago, IL

Posted May 27, 2025

We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account…

Project Superintendent #2080

Company: Pivotal Talent Search

Location: Chicago, IL

Posted May 22, 2025

Valid driver license and willingness to travel locally to job sites. Collaborate with project managers to manage change orders and resolve field-related issues.

MDS Assistant / Restorative Nurse

Company: Aperion Care International

Location: Chicago, IL

Posted May 24, 2025

Current Restorative Nurse certification in accordance with state regulations is preferred. Current CPR certification is required.

Welder/Fabricator

Company: ProFlow Pumping Solutions

Location: Alsip, IL

Posted May 22, 2025

Ability to read and understand technical drawings and mechanical layouts. Interpret and work from technical drawings, blueprints, and schematics.

Software Engineer Manager (Hybrid or Remote Available)

Company: S&S Activewear LLC

Location: Bolingbrook, IL

Posted May 23, 2025

Partner with software engineering leaders to design and implement dev ops automation using target state CI/CD tools. Monday-Friday, Full-Time, Exempt.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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