Exceptional Customer Service Jobs in Chicago, IL

64,944 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Chicago, IL area.

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Nurse Practitioner - APRN - Palliative Care

Company: Endeavor Health

Location: Naperville, Elmhurst, Plainfield, IL

Posted Aug 24, 2025

View Details Apply on healthecareers.com

Plumber

Company: bluefrog Plumbing + Drain of Lombard, IL

Location: Elk Grove Village, IL

Posted Aug 23, 2025

Must have a valid driving license with a clean driving record and maintain a clean record. Must have and maintain a license as required by state, local and…

View Details Apply on SimplyHired

TIG Welder/Fabricator

Company: Meyer Tool & Mfg., Inc.

Location: Oak Lawn, IL

Posted Aug 24, 2025

Paid on-the-job ASME Pressure Vessel Code weld training and certification. Inspect your own welds, identify defects or issues, and make corrections.

View Details Apply on SimplyHired

Flex Security Officer - Western Suburbs

Company: Titan Security

Location: Downers Grove, IL

Posted Aug 23, 2025

Conduct access control and gate entry operations at warehouse locations, verifying. And security of tenants, visitors, and assets. Bi-lingual considered a plus.

View Details Apply on SimplyHired

Retail Sales Associate

Company: Windy City Diamonds

Location: Chicago, IL

Posted Aug 24, 2025

This individual will be the face of our brand, delivering exceptional customer experiences and driving revenue growth through expert product knowledge,…

View Details Apply on SimplyHired

Data Analyst

Company: AXA

Location: Chicago, IL

Posted Aug 23, 2025

Conduct ad hoc analysis to answer specific business questions and test hypotheses. Support continuous improvement of existing reports and explore new data…

View Details Apply on SimplyHired

Client Support Specialist- Greater Chicago, IL Area (REMOTE)

Company: Fidelity Investments

Location: Chicago, IL

Posted Aug 24, 2025

Engage with customers, via inbound calls, responding to their inquires which may include providing product and service level guidance, processing transactions…

View Details Apply on SimplyHired

Electrician

Company: PeopleShare

Location: Tinley Park, IL

Posted Aug 23, 2025

Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk,…

View Details Apply on SimplyHired

Research Data Analyst - Cardinal Bernardin Cancer Center

Company: Loyola University Health System

Location: Maywood, IL

Posted Aug 23, 2025

Design and build research databases and tools for efficient data entry, storage, and retrieval. Utilize statistical software tools (e.g., R, SAS, STATA, SPSS,…

View Details Apply on SimplyHired

Data Analyst

Company: Marmon Holdings

Location: Chicago, IL

Posted Aug 22, 2025

Bachelor’s degree in Data Analytics, Business Analytics, Statistics, Computer Science, or a related field is required. 4 weeks of Paid Parental Leave.

View Details Apply on SimplyHired

Registered Nurse - Associate Chief Nurse Primary Care

Company: US Veterans Health Administration

Location: Chicago, IL

Posted Aug 23, 2025

Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the…

View Details Apply on SimplyHired

Travel Hospice RN (Registered Nurse) in Oak Brook, IL - 958741

Company: Medical Solutions

Location: Oak Brook, IL

Posted Aug 23, 2025

Paid, private, pet-friendly housing. $1,000 unlimited referral bonus. 401(k) with company contribution. Free employee assistance program (EAP).

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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