Exceptional Customer Service Jobs in Chicago, IL

64,944 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Chicago, IL area.

Senior Accountant

Company: Saf-T-Gard International

Location: Northbrook, IL

Posted Oct 16, 2025

Bachelor’s degree in Accounting, Finance, or a related field (CPA or CPA-track preferred but not required). Prepare and analyze *financial statements* (balance…

On Call RN - 7 On 7 Off

Company: Moments Hospice

Location: Chicago, IL

Posted Oct 16, 2025

Completes an initial, comprehensive and ongoing comprehensive assessment of patient and family to determine hospice needs for after-hours calls.

Department Manager

Company: American Vintage Home

Location: Evanston, IL

Posted Oct 16, 2025

Assist sales staff with design, layout, equipment, and material selections when needed. Identify technical weaknesses in trainees and provide support and…

Unarmed Security

Company: Cascadia Global Security

Location: Argo, IL

Posted Oct 16, 2025

We will provide and pay for all licensing and training! Our Security Specialists range from active-duty military personnel to veterans to civilians looking for…

Customer Service Representative

Company: Banner Personnel

Location: Chicago, IL

Posted Oct 16, 2025

Receive incoming calls from customers, emails, fax, voicemail, and enter orders into the system. Direct phone calls to the appropriate team members.

CDL A OTR Team Driver

Company: Herd Enterprises

Location: Chicago, IL

Posted Oct 16, 2025

Proven 2 year experience as a Truck Driver with a valid commercial driver’s license (CDL). Follow all local, state, and federal regulations regarding…

Welder

Company: Toyota Industries

Location: East Chicago, IN

Posted Oct 16, 2025

Knowledge of how to use welding machinery, hand tools, and various shop tool. In this role, will fabricate and repair metal, equipment, parts, and other…

Clinical Pharmacist (Community Care)

Company: US Veterans Health Administration

Location: Hines, IL

Posted Oct 16, 2025

The Community Care pharmacist be involved in the independent professional practice of pharmacy in accordance with the guidance set forth in Pharmacy Service and…

Licensed HVAC/R Technician - Commercial Refrigeration (Travel Position)

Company: Aggregate Trades

Location: Chicago, IL

Posted Oct 16, 2025

Valid state driver's license required. Journeyman’s license and commercial refrigeration experience required or 10 years HVAC/R experience.

Controller

Company: Saf-T-Gard International

Location: Northbrook, IL

Posted Oct 16, 2025

Bachelor’s degree in Accounting, Finance, or a related field (CPA or CPA-track preferred but not required). Prepare and analyze *financial statements* (balance…

CNC BORE MILL MACHINIST

Company: MAH Machine Co., Inc.

Location: Cicero, IL

Posted Oct 16, 2025

We can offer innovative solutions and suggestions for improving product design and manufacturing as well as offer complete full-service project management.

CNC LATHE MACHINIST

Company: MAH Machine Co., Inc.

Location: Cicero, IL

Posted Oct 16, 2025

We can offer innovative solutions and suggestions for improving product design and manufacturing as well as offer complete full-service project management.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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