Exceptional Customer Service Jobs in Chicago, IL

64,944 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Chicago, IL area.

Machine Sorting Operator

Company: RIFAST Systems LLC

Location: Lincolnwood, IL

Posted Aug 12, 2025

Has an understanding of hand tools and is capable of using them. Experience using basic hand tools is required. Maintain a clean and organized department.

Janitor

Company: Evergreen Real Estate Services Llc

Location: Evanston, IL

Posted Aug 12, 2025

Conducts all business in accordance with company policies and procedures, state and federal laws; eg, OSHA, ADA, Fair Housing, etc.

Graphic Artist Lead

Company: Resource Label Group, Inc

Location: Des Plaines, IL

Posted Aug 13, 2025

Activities include, but are not limited to, creating separations, remapping of colors to proper separations, trapping, overprinting, knock-outs, imposition,…

Data Operations Analyst

Company: Witness Investment

Location: Chicago, IL

Posted Aug 12, 2025

Bachelor’s degree in Business, Finance, Data Analytics, Information Systems, Real Estate or a related field. *System Integration*: Support the integration and…

Manager Marketing

Company: Walgreens

Location: Chicago, IL

Posted Aug 12, 2025

Willing to travel up to 10% of the time for business purposes (within state and out of state). Experience providing customer service to internal and external…

Head of Enterprise Architecture

Company: CohnReznick

Location: Chicago, IL

Posted Aug 12, 2025

Bachelor’s degree in computer science, Information Systems, or related field; Master’s preferred. The Head of Enterprise Architecture will lead the strategic…

GRAPHIC DESIGNER (HYBRID-CHICAGO, IL)

Company: Compass Corporate

Location: Chicago, IL

Posted Aug 13, 2025

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent…

Bilingual Sales Associate (Chinese/English) – Frozen Seafood | Tropical Harvest

Company: Tropical Harvest LLC

Location: Chicago, IL

Posted Aug 13, 2025

This role involves managing current client relationships while developing new business opportunities in the B2B seafood sector.

Security Sergeant - Night Shift

Company: Loyola University Health System

Location: Berwyn, IL

Posted Aug 13, 2025

General - Valid Illinois drivers license. Supports delivery of security, safety and parking services on campus by supervising the day to day operations of a…

People Experiences Project Manager

Company: Rekuten Global

Location: Chicago, IL

Posted Aug 12, 2025

A Bachelor’s degree and a min of 5 years of relevant experience and/or education in any of: Psychology, Human Resources, Operations, Project Management or a…

Kitchen Manager/Chef

Company: One Allegiance Brewing

Location: Chicago Ridge, IL

Posted Aug 13, 2025

Collaborate with Ownership and other kitchen staff to develop and update menu items. We take pride in our diverse selection of beers brewed on-site, carefully…

Lead Pharmacist (PBM) Consultant

Company: Mercer

Location: Chicago, IL

Posted Aug 12, 2025

Act as the lead strategic pharmacy advisor for a group of select mid-market and national accounts, managing overall service delivery, strategy, financial…

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

Related Pages