Exceptional Customer Service Jobs in Multiple Locations

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Looking for Exceptional Customer Service jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Multiple Locations area.

Administrative Support Assistant (Property & Fleet)

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Nov 10, 2024

This job position is in the Upper Colorado River District, Grand Junction or Silt, Colorado. Requirements include U.S. citizenship, potential background investigation, drug screening, Selective Service Registration, and no active real estate license or stocks in firms with Federal Lands interest. Qualifications involve specialized experience in property and fleet matters, automated financial system transactions, and property tracking/inventorying. Volunteer experience is accepted. The role involves sedentary work with occasional walking, standing, bending, or driving. It's located in a standard office environment with potential travel and overnight stays. Federal benefits are offered.

Student Trainee (Hydrology)

Company: Department of the Interior - Geological Survey

Location: Multiple Locations

Posted Nov 12, 2024

The U.S. Geological Survey (USGS) is announcing a Pathways Internship Program for students majoring in fields like geology, chemistry, physics, etc. The internship involves travel for official business, and requires a valid state driver's license and pre-employment medical exam. Key requirements include U.S. citizenship, suitability for federal employment, and enrollment in a degree or certificate program. The internship period is a trial period, and housing is not provided. Successful completion of the program may lead to permanent or term appointment. The position requires specific experience or education in hydrologic practices and procedures.

Guest Services Representative

Company: Department of the Air Force - Air Force Global Strike Command

Location: Multiple Locations

Posted Nov 12, 2024

The text describes a job posting for a Guest Services Representative at the Sakakawea Inn at Minot AFB, ND. This is a flexible (FLEX) position with no guaranteed hours, potentially ranging from 0-40 weekly. Benefits include access to facilities like fitness centers, golf courses, and swimming pools. The role requires general clerical or cashier experience, ability to handle multiple tasks, and provide quality customer service. A background investigation with favorable results is mandatory. The position does not allow for education substitution for experience. U.S. Citizens, Non-U.S. Nationals with U.S. residency, and male applicants born after 1960 must register for Selective Service. Direct deposit and E-Verify are required. A probationary period may be necessary.

Housing Program Specialist

Company: Department of Housing and Urban Development - Assistant Secretary for Housing-Federal Housing Commissioner

Location: Multiple Locations

Posted Nov 13, 2024

The Department of Housing and Urban Development (HUD) is seeking candidates for the position of Asst Secretary for Housing-Federal Housing Commissioner. This opportunity is open to status eligibles under announcement 25-HUD-116. Key requirements include being a U.S. Citizen or National, completing a background investigation, and having specialized experience in providing leadership, coordination, and guidance to Housing Program staff, and coordinating loss mitigation and risk management program activities. The role involves supervising staff and interpreting Housing Policy. The position is exempt from the Fair Labor Standards Act and offers a comprehensive benefits package.

Survey Statistician

Company: Department of Commerce - U.S. Census Bureau

Location: Multiple Locations

Posted Nov 10, 2024

The text describes a job opportunity for a Survey Statistician position in the Center for Enterprise Dissemination of the U.S. Census Bureau. The position is being filled via the Direct-Hire Authority (DHA) and may also be used to fill other Survey Statistician positions within the Census Bureau. Applicants must meet specific qualifications including a degree in statistics or related fields, and specialized experience in statistical work. The role involves communicating with diverse audiences, applying statistical techniques, and conducting research. Hired individuals may be authorized to telework up to two days per week.

Attorney (General)/Law Clerk

Company: Department of Defense - Missile Defense Agency

Location: Multiple Locations

Posted Nov 12, 2024

This job posting is for the Missile Defense Agency, open to attorneys and law students graduating this year. The position is in the Excepted Service and requires U.S. citizenship. It involves full-time work with occasional overtime, and necessitates obtaining a Top Secret security clearance. A writing sample of no more than 10 pages is required. Applicants must be U.S. citizens, have no more than three years of legal experience, and be members in good standing of a Bar. Veterans' preference is considered a positive factor.

United States Probation Officer

Company: Judicial Branch - U.S. Courts

Location: Multiple Locations

Posted Nov 12, 2024

U.S. Probation Officers play a crucial role in the administration of justice and community safety. They gather information, supervise individuals under supervision, interact with collateral agencies, prepare reports, conduct investigations, and present recommendations to the court. Applicants must be U.S. citizens, complete a background investigation, and undergo medical examinations, credit checks, and drug screenings. Probation officers receive extensive training and are required to use Electronic Fund Transfer for pay. Qualifications include specialized experience or advanced degrees in related fields. The role involves physical and mental stress due to frequent contact with convicted offenders. Benefits include participation in retirement systems, health plans, and federal holidays.

INTERDISCIPLINARY ENGINEER

Company: Department of the Navy - U.S. Marine Corps

Location: Multiple Locations

Posted Nov 12, 2024

This is a public notice for anticipated vacancies, requiring US citizenship, suitability for federal employment, and participation in direct deposit. Eligible applicants must follow specific application instructions, as applications won't be accepted through the flyer. The position requires various qualifications, including at least one year of specialized experience, a degree in engineering, and meeting basic educational requirements. Additional information includes coverage under the Priority Placement Program, potential for telework, and access to federal benefits.

Survey Statistician

Company: Department of Commerce - U.S. Census Bureau

Location: Multiple Locations

Posted Nov 10, 2024

The text describes a Job Opportunity Announcement for a Survey Statistician position in the Center for Enterprise Dissemination of the U.S. Census Bureau. The role involves communicating statistical data, applying statistical techniques, and participating in research projects. Applicants must be U.S. citizens, suitable for federal employment, and meet specific educational and experience requirements. The position is non-bargaining and requires a one-year probationary period. Telework is expected, with employees working from their duty station three days a week and remotely for the rest.

POLICE OFFICER

Company: Department of the Air Force - Department of the Air Force - Agency Wide

Location: Multiple Locations

Posted Nov 12, 2024

This text is a public notice for a job opening in a U.S. agency. It outlines the conditions of employment, qualifications, and benefits. The role involves law enforcement duties, requiring knowledge of police procedures, use of firearms, and ability to operate security vehicles. Candidates must be U.S. citizens, registered for Selective Service (males), and pass medical examinations and fitness tests. A security clearance may be required. The position is subject to random drug testing and may require working outside normal hours, including weekends and holidays. The salary varies based on location, and travel/relocation expenses may or may not be covered. Recruitment incentives may or may not be authorized. The application process involves submitting necessary documents and passing formal law enforcement training.

ACCOUNTANT

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Nov 10, 2024

The text describes a job opportunity for U.S. citizens in the Defense Finance and Accounting Service. The position requires a bachelor's degree in accounting or a related field, or a combination of education and experience. Specialized experience in accounting is also necessary. The role involves preparing, analyzing, interpreting, and presenting accounting data, and managing accounting systems. The position is filled under the Direct Hire Authority for Certain Personnel of the Department of Defense. Qualified applicants must possess one year of specialized experience equivalent to the next lower grade (GS-13) in the Federal service. The role offers a comprehensive benefits package, telework availability, and moving expenses. A background investigation is required, and a Level 3 Certification under the DoD Financial Management Certification Program is a condition of employment.

PREVENTION SPECIALIST

Company: Department of the Air Force - Department of the Air Force - Agency Wide

Location: Multiple Locations

Posted Nov 12, 2024

This text is a public notice for a Prevention Specialist position at an Air or Space Force installation. The role involves violence prevention and related behavioral, social science, or public health practices. Qualifications include a degree in a relevant field, or equivalent experience, and specialized experience at the next lower grade level. The position may require random drug testing, shift work, and emergency overtime. A security clearance may be required. The role offers a comprehensive benefits package.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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