Exceptional Customer Service Jobs in Multiple Locations

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Looking for Exceptional Customer Service jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Multiple Locations area.

Cartographer (Geospatial Database Specialist)

Company: Department of the Interior - U.S. Fish and Wildlife Service

Location: Multiple Locations

Posted Nov 09, 2024

The U.S. Fish and Wildlife Service R9-Division of Realty is seeking a Cartographer (Geospatial Database Specialist) for a GS-1370-12/13 position. The role is available in Fort Collins, CO, Lakewood, CO, or Baileys Crossroads, VA. Applicants must be U.S. Citizens or Nationals, and must possess a degree in cartography or a related field, or equivalent experience. They must also have one year of specialized experience comparable to GS-12 or GS-11 in the Federal service. The position is eligible for telework and offers a comprehensive benefits package.

Supervisory Healthcare Engineer

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Nov 09, 2024

The Supervisory Maintenance and Operations (M&O) Engineer role involves ensuring a safe, reliable, and precisely controlled environment for patient care. This is achieved through managing future operations and planning programs for hospital and support environments. The role requires U.S. citizenship, proficiency in English, and relevant education or experience. The position involves independent work, managing resources, supervising staff, and leading healthcare engineering programs. It also requires participation in vaccination programs and may involve a probationary period and background investigation.

Licensed Professional Mental Health Counselor

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Nov 09, 2024

This job posting is for a position at a Vet Center, a community-based counseling center serving eligible Veterans, active duty service members, and their families. The role involves direct readjustment counseling, community outreach, and coordination with VA and community resources. Requirements include U.S. citizenship, proficiency in English, and a Master's or doctoral degree in a relevant field from a CACREP-accredited program. Licensure as a Licensed Professional Mental Health Counselor is mandatory. The position requires experience in intake, assessment, diagnosis, treatment planning, and implementation. Knowledge of DSM and professional counseling practices is essential. The role involves working on an interdisciplinary team and using computer software for documentation and service delivery.

Social Worker

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Nov 09, 2024

This job posting is for a social worker position at a Vet Center, a community-based counseling center serving eligible Veterans, active duty service members, and their families. The role involves direct readjustment counseling, community outreach, and coordination with VA and community resources. Requirements include U.S. citizenship, English proficiency, and a master's degree in social work from a CSWE-accredited school. Licensure is required for independent practice. The position may require a probationary period, background check, and vaccination against COVID-19. Preferred experience includes working with combat veterans and those who have experienced sexual trauma.

Civil Engineer (Geotechnical)

Company: Department of Agriculture - Natural Resources Conservation Service

Location: Multiple Locations

Posted Nov 09, 2024

The job posting is for a Geotechnical Engineer position, requiring a bachelor's or higher degree in Engineering from an ABET-accredited school or a related field. The role involves providing design support and peer review for complex engineering projects across various NRCS programs. Key responsibilities include streambank stabilization, wetland restoration, irrigation, wastewater pond design, and dam rehabilitation. The position requires US citizenship, a clean background check, and successful completion of a one-year probationary period. Additional qualifications include professional registration or licensure, passing the Fundamentals of Engineering (FE) exam, or completing specified academic courses. The role offers a comprehensive benefits package and potential for telework.

Local Hire (Logistics Specialist)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Multiple Locations

Posted Nov 09, 2024

The Federal Emergency Management Agency (FEMA) is seeking local hires in Alpharetta, Augusta, Valdosta, and Savannah, GA to aid in disaster response and recovery efforts. These local hires, typically residents of the affected areas, will assist their communities for a term of 120 days, with potential extensions. Key requirements include U.S. citizenship, successful completion of a background investigation, selective service registration for males born after 12/31/59, high school diploma or GED, and minimum age of 18. Applicants must demonstrate experience in managing accountable property programs and applying federal procurement rules. Local hires will receive benefits including health insurance, dental and vision coverage, flexible spending accounts, sick leave, holiday pay, and worker's compensation.

Marriage and Family Therapist

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Nov 09, 2024

This job posting is for a Marriage and Family Therapist position at a Vet Center, a community-based counseling center for eligible Veterans, active duty service members, and their families. The role involves providing direct readjustment counseling, community outreach, and care coordination with VA and community resources. Requirements include U.S. citizenship, proficiency in English, and a master's or doctoral degree in marriage and family therapy or a comparable mental health degree. A full, current, and unrestricted MFT license is required for independent practice. The position may require a probationary period, background/security investigation, and participation in vaccination programs. The role is primarily sedentary with occasional lifting and frequent keyboarding.

County Program Analyst

Company: Department of Agriculture - Farm Service Agency

Location: Multiple Locations

Posted Nov 09, 2024

This text describes a County Program Analyst position with specific requirements and qualifications. Applicants must be US Citizens or Nationals, meet age and education criteria, and pass a background check. They must also complete a probationary period and E-Verify check. Qualifications include education, experience, or a combination of both. The position may involve telework and flexible schedules. It's a Title 7, Non-Federal, Non-Civil Service position with potential for statewide location consideration.

Psychologist

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Nov 09, 2024

This job posting is for a psychologist position at a Vet Center, a community-based counseling center serving eligible Veterans, active duty service members, and their families. The role involves direct readjustment counseling, community outreach, and coordination with VA and community resources. Requirements include U.S. citizenship, proficiency in English, and a doctoral degree in psychology from an accredited program. Applicants must also pass a background check, physical exam, and vaccination requirements. The position is in the Excepted Service and does not confer competitive status.

Nurse (Clinical Care Coordinator)

Company: Department of Health and Human Services - Indian Health Service

Location: Multiple Locations

Posted Nov 09, 2024

This job posting is for a case management and clinical coordination role in the Outpatient Department of the Division of Nursing, Whiteriver Service Unit, Whiteriver, AZ, including Cibecue Clinic. The position requires a nursing degree from an accredited program, a current nursing license, and at least one year of professional nursing experience. Additional requirements include passing a pre-employment exam, background check, and immunizations. The role involves setting up and monitoring disease-specific home monitoring, and communicating clinical information to the care team. The position is eligible for workplace flexibilities and offers a comprehensive benefits package.

FINANCIAL MANAGEMENT SPECIALIST

Company: Department of the Air Force - Air Force Civilian Career Training

Location: Multiple Locations

Posted Nov 09, 2024

This job posting details a position for executing Component Cost Analysis (CCA) Program Taskings. The role involves observing and participating in cost analysis assignments, assisting the project team leader or division chief. U.S. Citizenship is required, and a security clearance may be needed. The position is subject to the DoD Priority Placement Program and may require working outside of normal hours. Qualifications include a bachelor's degree or higher, with specific educational and experience requirements. KSAs required include knowledge of cost and economic analysis, acquisition requirements, data collection and analysis, and effective communication.

ATTORNEY ADVISOR

Company: Department of the Air Force - Air Force Civilian Career Training

Location: Multiple Locations

Posted Nov 09, 2024

This text describes a competitive program for recent law school graduates to serve as civilian attorneys in the Air Force and Space Force. Selectees will receive extensive training and work as Attorney-Advisors, providing legal advice and counsel in various areas of law. Requirements include U.S. citizenship, a security clearance, and active bar membership. Qualifications include a law degree from an ABA-accredited school, passing the State Bar, and maintaining good standing. Additional qualifications for GS-11 include professional law experience, a second law degree, or superior law student work. The program offers a 2-year formal training plan with yearly salary increases and opportunities for career advancement.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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