Exceptional Customer Service Jobs in Multiple Locations

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Looking for Exceptional Customer Service jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Multiple Locations area.

Maintenance Mechanic

Company: Department of the Interior - U.S. Fish and Wildlife Service

Location: Multiple Locations

Posted Nov 09, 2024

The U.S. Fish and Wildlife Service is announcing two positions for Maintenance Mechanic, WG-4749-9, in Agassiz NWR, Middle River, MN and Big Stone NWR, Odessa, MN. The positions are open to both status and non-status candidates. Applicants must be U.S. citizens or nationals, have a valid driver's license, and be able to obtain a CDL within a year. They must also pass a background check, drug test, and medical examination. No specific experience, education, or training is required, but applicants must demonstrate a minimum level of ability in relation to the position. The role involves working other than normal hours, maintaining certification on all equipment, and wearing an official U.S. Fish and Wildlife Service uniform.

Environmental Engineer

Company: Other Agencies and Independent Organizations - Environmental Protection Agency

Location: Multiple Locations

Posted Nov 09, 2024

The text describes a job position in the Office of Land and Emergency Management at the Environmental Protection Agency (EPA). The role involves engineering experience in implementing remediation technologies at contaminated sites, including environmental emergencies. It requires a top-secret security clearance, ongoing safety training, and potential travel across EPA regions. The position is office-based but may involve field work, overnight stays, and extended shifts during emergencies. Qualifications include specific experience and education, with options for displaced federal employees and those with relevant volunteer work. The role offers a comprehensive benefits package, including health insurance, retirement plans, and work-life balance options.

CIVIL ENGINEER SERIES

Company: Department of the Air Force - Air Force Civilian Career Training

Location: Multiple Locations

Posted Nov 09, 2024

This job posting is for a formal Air Force intern position under the PALACE Acquire program, which is managed by the Air Force Personnel Center. The position requires U.S. citizenship, a minimum GPA of 2.95, and the ability to obtain a security clearance. The posting lists various knowledge, skills, and abilities required for the position, as well as benefits of working for the U.S. government.

Life Scientist/Toxicologist/Physical Scientist (Environmental) (Risk Assessor)

Company: Other Agencies and Independent Organizations - Environmental Protection Agency

Location: Multiple Locations

Posted Nov 09, 2024

The text describes a job position in the Office of Land and Emergency Management at the Environmental Protection Agency (EPA). The role involves implementing and leading human health risk assessments at environmental emergencies and hazardous waste sites. It requires a bachelor's degree in relevant fields, specialized experience, and a top-secret security clearance. The position is high-risk and requires a background investigation. It involves travel, use of personal protective equipment, and ongoing safety training. The job is office-centered but may require field work, including overnight stays and extended shifts during emergencies.

Interdisciplinary

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Multiple Locations

Posted Nov 09, 2024

This job posting is for a direct hire position in Japan, managing engineering quality processes for U.S. and Host Nation projects. The role involves providing expertise on U.S. and international codes, leading audits, and developing quality standards. Qualifications include a bachelor's degree in architecture or related field, or a combination of education and experience. Specialized experience is required, including assisting in planning, design, and construction of engineering projects, and applying U.S. and host nation codes. Benefits include a comprehensive package, direct deposit of pay, and potential foreign area benefits.

Staff Psychologist - Primary Care Mental Health Integration (PCMHI)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Nov 09, 2024

This job posting is for a Psychologist position in the VA Healthcare System serving Ohio, Indiana, and Michigan. The role requires a doctoral degree in psychology from an accredited program, with specialization in the relevant field. Proficiency in English and U.S. citizenship are mandatory. The position is eligible for the Education Debt Reduction Program (EDRP) and offers comprehensive benefits. Candidates must pass a background check, physical exam, and may need to provide proof of COVID-19 vaccination. The role involves professional psychological treatments, research, and consultation.

Management Information Specialist

Company: Department of Housing and Urban Development - Office of the Chief Administrative Officer

Location: Multiple Locations

Posted Nov 09, 2024

The Department of Housing and Urban Development (HUD) is seeking candidates for a position in the Office of the Chief Administrative Officer. The role involves transitioning organizational sites and data to Power BI or similar software, conducting system analysis, developing web pages, and providing technical advice on data processing projects. Key requirements include U.S. citizenship, a background investigation, and Direct Deposit for salary. The position may be filled in Boston, MA; New York, NY; Philadelphia, PA; Atlanta, GA; Chicago, IL; Fort Worth, TX; Kansas City, KS; Denver, CO; San Francisco, CA; or Seattle, WA. No education qualification is required.

Social Worker - Primary Care Mental Health Integration (PCMHI)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Nov 09, 2024

The text describes a job opportunity for a Social Worker position at the Richard L. Roudebush VA Medical Center, a high-complexity facility serving over 67,000 unique patients. The role requires a master's degree in social work, proficiency in English, and potential licensure or certification. The position involves working with diverse Veterans and their families, assessing their needs, and formulating treatment plans. The VA offers comprehensive benefits and promotes a Whole Health System of care. The job is open until 9/30/2025 or until filled.

Chemist

Company: Other Agencies and Independent Organizations - Environmental Protection Agency

Location: Multiple Locations

Posted Nov 09, 2024

The text describes a job position in the Office of Land and Emergency Management at the Environmental Protection Agency (EPA). The role involves conducting real-time air monitoring, sampling, and analysis for trace level pollutants using advanced instrumentation. It requires a bachelor's degree or higher in physical sciences, life sciences, or engineering with specific coursework. The position is office-centered but may require travel and overnight stays. It involves working with hazardous materials, using personal protective equipment, and meeting ongoing safety training requirements. The role is designated as high risk and requires a background investigation and top-secret security clearance.

Security Guard

Company: Other Agencies and Independent Organizations - International Boundary and Water Commission: United States and Mexico

Location: Multiple Locations

Posted Nov 09, 2024

The text describes a job posting for an armed Public Safety Officer position within the United States Section of the International Boundary and Water Commission (USIBWC). The role involves protecting lives and property from various threats including terrorism, criminal activities, and accidents. Key requirements include U.S. citizenship, successful completion of a background check, firearm proficiency, physical fitness, and various certifications. The position requires the ability to lift heavy weights, sustain periods of physical activity, and potentially work overtime. The application deadline is November 8, 2024, and veterans' preference is available. A comprehensive benefits package is offered to federal employees.

Secure Software Engineering

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Nov 09, 2024

The Department of Homeland Security (DHS) is currently recruiting for various technical roles in Secure Software Engineering, including Front and Backend Engineers, Full Stack Developers, and Software Architects. These positions are in the DHS Cybersecurity Service and may offer remote or telework options. Candidates must be U.S. citizens or nationals, aged 18 or above, and eligible for security clearance. They must also be able to pass a drug test and comply with ethics and standards of conduct requirements. The roles require 5-15 years of cybersecurity experience, with a focus on Secure Software Engineering. DHS Cybersecurity Service employees typically conduct software system planning and development, consider security risks throughout the SDLC, and stay updated on emerging technologies. Salaries vary based on experience and career level, with a range provided for each level. Benefits include a comprehensive package and a drug-free workplace.

Auditor (Financial)

Company: Department of the Treasury - Alcohol and Tobacco Tax and Trade Bureau

Location: Multiple Locations

Posted Nov 09, 2024

TTB, a nationwide team, is dedicated to collecting excise taxes on alcohol, tobacco, firearms, and ammunition, and ensuring legal labeling, advertising, and marketing of alcohol beverages. They rank among the top 12% of agency subcomponents in the 2023 Best Places to Work in the Federal Government. The role requires U.S. Citizenship or Nationality, and specific experience or education for GS-11 and GS-9 positions. The job involves conducting audits, developing audit objectives, and applying accounting or auditing principles. Benefits include competitive salaries, bonuses, incentive awards, health insurance, retirement programs, and flexible work schedules.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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