Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

relocation assistance hospital full-time

Chemical Dependency – Physician Assistant - Rochester, NY

Company: Rochester Regional Health

Location: Rochester, New York

Posted Aug 17, 2025

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Technical Architect - Dynamics 365 CE & Power Platform

Company: Capgemini

Location: New York, NY

Posted Aug 18, 2025

Preferred Qualifications: Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert Experience with Databricks, Microsoft Copilot, and…

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full-time be or bc

Hematology, Multiple Myeloma

Company: Yale New Haven Health System

Location: New Haven, Connecticut

Posted Aug 17, 2025

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full-time academic research

Assistant/Associate/Full Professor of Empire Innovation, Internal Medicine, Infectious Diseases (Tenure-Track) (160235)

Company: Stony Brook University SUNY

Location: Stony Brook, New York

Posted Aug 17, 2025

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Analytics Engineer

Company: Moxie

Location: Brooklyn, NY

Posted Aug 17, 2025

You’ll own high-impact dashboards and reporting infrastructure, partner cross-functionally to answer strategic business questions, and deliver insights that…

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relocation assistance sign-on bonus full-time

Gastroenterologist – GI Division

Company: NuHealth - Nassau University Medical Center

Location: East Meadow, New York

Posted Aug 17, 2025

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dental insurance flexible schedule health insurance

Neurology - Inpatient

Company: Trinity Health

Location: Albany, New York

Posted Aug 17, 2025

View Details Apply on healthecareers.com
full-time be or bc day shift

Regional Medical Director - NYC Health + Hospitals/Gotham Health - Brooklyn, New York

Company: Physician Affiliate Group of New York

Location: Brooklyn, New York

Posted Aug 17, 2025

View Details Apply on healthecareers.com
403(b) flexible schedule malpractice insurance

Nurse Practitioner - Pulmonary/Critical Care Outpatient - Part Time

Company: CHRISTUS Health

Location: Santa Fe, New Mexico

Posted Aug 17, 2025

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pet insurance relocation assistance sign-on bonus

Urology Physician Assistant

Company: Dartmouth Health

Location: Keene, New Hampshire

Posted Aug 17, 2025

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paid time off sign-on bonus health system

Breast Surgeon Opportunity

Company: Catholic Health

Location: Rockville Centre, New York

Posted Aug 17, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance full-time

Join a Growing EP Program in Scenic Las Cruces, NM – Career Growth & Community Impact

Company: Lifepoint Health

Location: Las Cruces, New Mexico

Posted Aug 17, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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