Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

full-time be or bc

Otolaryngology Physician Needed - Greater Binghamton, NY

Company: United Health Services

Location: Binghamton, New York

Posted Aug 17, 2025

View Details Apply on healthecareers.com
health system full-time be or bc

Medical Director - Outpatient Women's Center Minimum $297,693.00

Company: Capital Health

Location: Pennington, New Jersey

Posted Aug 17, 2025

View Details Apply on healthecareers.com

Principal Trading Engineer (Java, Algo, SOR)

Company: Fidelity Investments

Location: Jersey City, NJ

Posted Aug 17, 2025

Set technical direction for software developers by concluding design with other tech leads and architecture. In this role, you will be an integral part of the…

View Details Apply on SimplyHired
relocation assistance retirement plan professional growth

Adult Infectious Disease – Faculty Opportunity

Company: UTMB Health

Location: League City and Clear Lake, TX

Posted Aug 17, 2025

View Details Apply on healthecareers.com
401(k) dental insurance health insurance

OB/GYN Physician

Company: Unified Women's Healthcare

Location: New Britain, Connecticut

Posted Aug 17, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance health system

Gynecologic Oncologist – Vassar Brothers Medical Center

Company: Nuvance Health New York

Location: Poughkeepsie, New York

Posted Aug 17, 2025

View Details Apply on healthecareers.com
ad&d insurance relocation assistance sign-on bonus

Medical Director, Pathology

Company: White Plains Hospital

Location: New Rochelle, New York

Posted Aug 17, 2025

View Details Apply on healthecareers.com
dental insurance loan repayment program malpractice insurance

Physician-Psychiatry: Adult

Company: Banner Health

Location: Sun City West, Arizona

Posted Aug 17, 2025

View Details Apply on healthecareers.com
relocation assistance hospital full-time

Urologist- Mason City, Iowa

Company: Trinity Health

Location: Mason City, Iowa

Posted Aug 17, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance hospital

Full Time – APP Critical Care & Surgery

Company: Catholic Health System

Location: Buffalo, New York

Posted Aug 17, 2025

View Details Apply on healthecareers.com
relocation assistance loan repayment program health system

Maternal Fetal Medicine Physician - Saint Luke's - Kansas City, MO

Company: Saint Luke's Health System

Location: Kansas City, Missouri

Posted Aug 17, 2025

View Details Apply on healthecareers.com
403(b) dental insurance employer-matched 403(b) plan

ENT Physician Clovis

Company: Presbyterian Healthcare Services-Physician

Location: Clovis, New Mexico

Posted Aug 17, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

Related Pages

All Exceptional Customer Service Jobs 8,408 jobs All Jobs in New York City, NY 403,221 jobs Exceptional Customer Service in Remote 1,744,589 jobs Exceptional Customer Service in Other US Location 1,517,789 jobs Exceptional Customer Service in Multiple Locations 355,075 jobs Exceptional Customer Service in USA 318,374 jobs Exceptional Customer Service in Washington DC 245,945 jobs Exceptional Customer Service in Chicago, IL 236,229 jobs Travel in New York City, NY 79,837 jobs Full Time in New York City, NY 46,687 jobs Retirement Plan in New York City, NY 43,124 jobs 401(K) in New York City, NY 37,542 jobs Health Insurance in New York City, NY 34,384 jobs Life Insurance in New York City, NY 33,039 jobs