Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

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Otologist – Partnership Track

Company: Atlantic Ear, Nose, & Throat

Location: Lake Mary, Orange City, & Deland, FL

Posted Aug 15, 2025

View Details Apply on healthecareers.com
401(k) dental insurance health insurance

Internal or Family Medicine Opportunity - PACE - Eddy Senior Care

Company: Trinity Health

Location: Latham, New York

Posted Aug 15, 2025

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Security Operations Center Officer

Company: Allied Universal

Location: New York, NY

Posted Aug 15, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

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dental insurance vision insurance hospital

Allergy PA

Company: Jefferson Health

Location: Sewell, New Jersey

Posted Aug 15, 2025

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Local CDL Driver

Company: Airgas, Inc.

Location: Redwood City, CA

Posted Aug 15, 2025

Maintain appropriate driver's license, medical card & endorsements. As the "face of Airgas", the delivery driver is responsible for safely and efficiently…

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Rheumatologist

Company: Hackensack Meridian Health

Location: Neptune Township, New Jersey

Posted Aug 15, 2025

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Director, Brand Strategy - Private Brands

Company: Macy’s

Location: New York, NY

Posted Aug 15, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Develop comprehensive brand strategies, including…

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disability insurance health insurance paid time off

Patient Services Associate II - Jefferson Primary & Specialty Care (Haddonfield, NJ)

Company: Jefferson Health

Location: Camden, New Jersey

Posted Aug 15, 2025

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Advance Your OB/GYN Career with Leadership Opportunities in Scenic New Mexico

Company: Lifepoint Health

Location: Las Cruces, New Mexico

Posted Aug 15, 2025

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Gastroenterology Physician, Rochester, NY

Company: GI Alliance

Location: Rochester, New York

Posted Aug 15, 2025

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Long Term Care - Physician Assistant - Rochester, NY

Company: Rochester Regional Health

Location: Rochester, New York

Posted Aug 15, 2025

View Details Apply on healthecareers.com
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Oral Surgeon

Company: North New Jersey Oral & Maxillofacial Surgery Group

Location: Paramus, New Jersey

Posted Aug 15, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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