Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

Teacher - Head Start Preschool

Company: EPISCOPAL COMMUNITY SERVICES (ECS)

Location: National City, CA

Posted Aug 14, 2025

Verification of current driver’s license and insurance required for personal car usage. Responsive care giving: Respond quickly in a soothing and tender manner…

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Heating, Ventilation, and Air Conditioning Technician

Company: Setpoint Technical Corporation

Location: Brooklyn, NY

Posted Aug 14, 2025

Provide field service support by responding promptly to service calls and customer inquiries. Ability to operate tools and equipment safely in the field service…

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Chef Manager

Company: Pinnacle Dietary Global

Location: Brooklyn, NY

Posted Aug 14, 2025

Develop and implement kitchen flow for most efficiency. May be required work in excessive heat and cold in association with the kitchen environment.

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Family Medicine - Faculty Opportunity

Company: Trinity Health

Location: Schenectady, New York

Posted Aug 14, 2025

View Details Apply on healthecareers.com
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Staff Nurse II - NICU Per Diem Evening Shift

Company: Kaiser Permanente

Location: Redwood City, California

Posted Aug 14, 2025

View Details Apply on healthecareers.com

Photo Sales Associates (PT) located at Harry Potter New York!

Company: Pomvom

Location: New York, NY

Posted Aug 14, 2025

*Capture Memories:* Help guests relive their magical visit by creating and selling fun photo and video experiences. Why You’ll Love This Role:*.

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Housekeeping, Maids and Housekeeping Cleaners

Company: RED CAP VALET SERVICES

Location: New York, NY

Posted Aug 14, 2025

The ideal candidate will be responsible for maintaining cleanliness and order in residential or commercial spaces, ensuring a welcoming environment for clients…

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Endocrinologist

Company: Hackensack Meridian Health

Location: Edison, New Jersey

Posted Aug 14, 2025

View Details Apply on healthecareers.com

Apprentice Plumber

Company: Kat's Plumbing Inc.

Location: Missouri City, TX

Posted Aug 14, 2025

Support field service operations by responding to service calls and performing necessary repairs. Utilize hand tools and power tools safely and effectively for…

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Academic Generalist Fellowship, Clinical Instructor, OBGYN

Company: Stony Brook University SUNY

Location: Stony Brook, New York

Posted Aug 14, 2025

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Otolaryngologist Opportunity – Southern New Hampshire

Company: Beth Israel Lahey Health

Location: Londonderry, New Hampshire

Posted Aug 14, 2025

View Details Apply on healthecareers.com

Preschool Special Education Teacher

Company: Life Skills Preschool

Location: Whitestone, NY

Posted Aug 14, 2025

Develop and implement activities and lessons based on the curriculum and to meet the individual and group needs of children in the classroom.

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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