Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

health system full-time per diem

Neurosurgeon

Company: Physician Affiliate Group of New York

Location: Brooklyn, New York

Posted Aug 13, 2025

View Details Apply on healthecareers.com
loan assistance relocation assistance sign-on bonus

Talented Urogynecologist needed for growing team in Westwood, NJ | 20 mi to NYC

Company: Hackensack Meridian Health - Pascack Valley Medical Center

Location: Westwood, New Jersey

Posted Aug 13, 2025

View Details Apply on healthecareers.com
travel 401(k) life insurance

Travel Ultrasound Technologist - $2,730 per week

Company: Prime HealthCare Staffing

Location: Niagara Falls, New York

Posted Aug 13, 2025

View Details Apply on healthecareers.com
part-time full-time contract

School Services - Occupational Therapist - $42 per hour

Company: Supplemental Health Care

Location: Niagara Falls, New York

Posted Aug 13, 2025

View Details Apply on healthecareers.com
part-time full-time contract

School Services - Speech Language Pathologist - $56 per hour

Company: Supplemental Health Care

Location: Niagara Falls, New York

Posted Aug 13, 2025

View Details Apply on healthecareers.com

Plumber Mechanic

Company: Empire Pump & Motor

Location: Long Island City, NY

Posted Aug 13, 2025

♦ Clean driver's license. Pump, Motor & Fan repair company in New York City looking for a good full-time plumber mechanic. Service plumbing: 2 years (Required).

View Details Apply on SimplyHired

Advanced Sales Engineer

Company: General Dynamics Mission Systems, Inc

Location: National City, CA

Posted Aug 13, 2025

This will entail researching and analyzing data, such as customer design proposals, specifications and manuals to determine feasibility of design or application…

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Global Security - Security Officer Shift Manager

Company: JPMorganChase

Location: New York, NY

Posted Aug 13, 2025

You will have the opportunity to utilize your skills in critical infrastructure security operations, technical security, alarm management, and mobile…

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be or bc telemedicine ambulatory care

Chief of Thoracic Surgery

Company: Westchester Medical Center Advanced Physician Services

Location: Valhalla, New York

Posted Aug 13, 2025

View Details Apply on healthecareers.com

Electrician

Company: ADMIN FOR CHILDREN'S SVCS

Location: Brooklyn, NY

Posted Aug 13, 2025

At least three years of full-time satisfactory experience as an electrician and sufficient full-time satisfactory experience as an electrician's helper or…

View Details Apply on SimplyHired
part-time full-time research

General Anatomic/Clinical Pathologist – Brooklyn Region (Northwell Health)

Company: Northwell Health Physician Partners

Location: Brooklyn, New York

Posted Aug 13, 2025

View Details Apply on healthecareers.com

Outside Sales Representative (BEAUTY) Brand Manager

Company: Paramount Beauty

Location: Manhattan, NY

Posted Aug 13, 2025

Current driver's license in good standing. Manage all aspects of the brand within a defined region and be able to demonstrate a working knowledge of the state…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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